Work in Washington Veterans Jobs

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview: This Sr. Product Manager, Technical will serve in the Frontline Desktop and Engineering space with focus on the Device & Network Insights domain. This Sr. PMT will lead us into the future of how we will service Frontline, T-Mobile, Customers, and our Partners who seek to need information about T-Mobile devices and the network for all Lines of Business Job Responsibilities: Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products. This includes creating, managing, maintaining and communicating product vision and roadmap including technical vision and capabilities. Designs and drives end user product research. Partners with business, internal/external stakeholders and Leadership to understand current customer experience, identifies areas of opportunity Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. May work with data scientists to answer complex questions or identify meaningful insights from data. Leverages rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment. Conducts cost-benefit / ROI / NPV analysis, to support decision making. Works with stakeholders and follows enterprise process to secure and maintain product funding. Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process. Communicates, influences, and sells ideas at VP level and below. This includes regularly delivering product presentations. Drives specific ad hoc analysis and presents information to executive level management on request. Influences product feature set or technical improvements to improve customer experience. Works with external third parties to assess partnerships and licensing opportunities. Maintains current understanding of tech trends. Assesses how trends impact the roadmap or create opportunity for innovation of the product. Customer Evangelist: Leverages customer insights for product vision, strategy, roadmap, priorities. Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities. Create, manage, foster an active VOC feed for themselves and team. Actively looks for opportunities to delight or meet customer's unmet needs. Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mindset. Creates an environment and culture where the team is immersed in customer first mindset. Tests ideas with real customers to ensure that the product delivers the desired benefit. Product Execution & Technical Delivery: Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for highly complex products with multiple transactions and touchpoints. This work may include creation of prototypes. Collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery teams in the Agile Release Train and Agile Teams. Runs or contributes significantly to key Agile ceremonies: Program Increment (PI) Planning / Big Room Planning; System Demo; Inspect and Adapt (I&A), etc. Owns and manages pro