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Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! A Sr Product Manager for the Device Protection Team is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. The Sr Product Manager is ultimately accountable, responsible, and has ownership of Device Protection, its platforms, services, experiences envisioned and created to drive the product to it's highest potential. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business goals, securing funding, and leading a cross-functional team as well as key partners to deliver against the opportunity. Device Protection is a unique product in that it supports multiple partners, vendors and is highly regulated. This product stretches across multiple brands (i.e Metro and T-Mobile brands) and is sold and supported in all channels. (Care, Retail, TFB etc) A Sr Product Manager for Device Protection is a "generalist" leveraging deep customer empathy, critical thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. No day is the same for the Sr Product Manager. Day to day activities or responsibilities include: conducting market research; generating product requirements; resolving specifications; defining long-term strategy of the product; leading contracts with vendor; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key team members to define release schedule; and support/drive go-to-market activities as needed. Responsibilities: Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products. This includes creating, managing, maintaining and communicating product vision and strategy. Identifies target customer(s) for existing or future products, and designs and drives end user product research. Partners with business, internal/external team members/vendors and Leadership to understand current customer experiences, identifies areas of opportunity. Conducts analysis of quantitative and qualitative data to identify product innovation. Finds opportunities or root cause of issues and assess opportunity size and impact. May work with data scientists to answer complex questions or identify significant insights from data. Demonstrates rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment. Conducts cost-benefit / return on investment / NPV analysis, driven product analysis, to support decision making. Works with partners and follows enterprise process to secure and maintain product funding. Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process. Communicates, influences, and sells ideas at senior leadership levels and below. This includes regularly delivering product presentations. Drives specific ad hoc analysis and presents information to executive level management on request. Influences product feature set and positioning strategies to improve customer expe