Job Information
T-Mobile USA, Inc Sr Product Manager, Device Management in Bellevue, Washington
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! The Sr. Product Manager at T-Mobile is a critical role focused on achieving operational excellence, leading SKU creation, and providing robust post-launch support. This individual will be instrumental in overseeing product performance trends, identifying and resolving product issues, and driving continuous process and experience improvements. Moreover, they will be the key contributor to the GTM process ensuring all operational support procedures are successfully executed. Responsibilities: Lead the execution of GTM operational plans to support key device launches, ensuring timely and efficient market entry. Create and manage SKUs for devices sold through T-Mobile Point of Sale (POS) systems. Coordinate with Metro by T-Mobile to submit SKUs and set up TAC codes for sales support, ensuring seamless integration and availability. Oversee system readiness for pre-launch activities, collaborating with technical and operational teams to ensure all systems are go. Partner with prelaunch teams to facilitate the rollout of new products and services, ensuring a cohesive approach and successful launch. Monitor post-launch execution to assess performance and identify areas for improvement, ensuring continued success and market presence. Manage T-Mobile regulatory submissions, ensuring compliance with all regulatory requirements and standards. Contribute to the definition of functional, technical, and reporting requirements for new products or major iterations, ensuring alignment with business objectives. Ensure retail demo compliance, maintaining high standards for in-store product demonstrations and experiences. Maintain and analyze various GTM and Experience device reports, providing insights and recommendations for strategic decisions. Set appropriate levels of urgency and lead cross-functional teams to complete achievements and deliverables according to the operational plan. Document key lessons learned from new product launches and apply these insights to improve future launch strategies and execution. Recommend process improvements to enhance the efficiency and effectiveness of cross-functional team collaboration and product delivery. Input requirements into the product development process to incorporate improvements based on feedback and analysis. Facilitate cross-functional root cause analysis discussions, capturing findings to inform product and process enhancements. Qualifications: 7+ years Experience in technical or wireless industry. 7+ years Experience of channel experience, direct channel support role or relevant experience with product/service delivery and support planning. 7+ years Product Management or vendor management experience. Proven ability to manage complex projects and lead cross-functional teams. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Experience in product management, GTM strategies, and regulatory compliance. Ability to work in a fast-paced and dynamic environment. Bachelors Degree required. Base Pay Range: $121,600 - $219,400 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligib