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Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Our Product Managers use deep customer insight, critical thinking, commercial, analytical, and engineering prowess to break down sophisticated problems into steps that deliver world-class customer experiences and improve each product's impact on the business. This means identifying the intersection of customer needs, business goals and technical feasibility, working in close collaboration with Engineers, Designers, Researchers, Marketers, and Business teams. We are seeking a Senior Product Manager to join our Contextual Commerce team, driving the development and implementation of innovative ways that improve personalized experiences within our commerce flows. As a key player in our organization, you will craft and implement a vision that minimizes fallout and increases revenue through strategic, data-driven initiatives. This role is specifically focused on redefining and enabling purchase journeys across core platforms and services that allow our customers to find inspiration, discover and buy the products they love by serving the right content and items to every customer on every touchpoint. Our systems use T-Mobile's extensive customer and product data to deliver trusted and valuable recommendations and results in real time using custom machine learning models to drive outsized growth, customer value, and profitability. Job Responsibilities: Owns product end to end for sophisticated or cross-platform solutions for products of the highest level of complexity and scope, or family of products. This includes creating, managing, maintaining and communicating product vision and strategy. Identifies target customer(s) for existing or future products, and designs and drives end user product research. Partners with business, internal/external collaborators and Leadership to understand current customer experiences, identifies areas of opportunity Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. May work with data scientists to answer sophisticated questions or identify relevant insights from data. Uses rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to advise direction, prioritize investment. Conducts cost-benefit / return on investment / NPV analysis, competitive product analysis, to support decision making. Works with teams and follows enterprise process to secure and maintain product funding. Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process. Communicates, influences, and sells ideas at executive level and below. This includes regularly delivering product presentations. Influences product feature set and positioning strategies to improve customer experience, and drive or support growth. Maintains current understanding of tech trends. Assesses how trends impact the roadmap or create opportunity for innovation of the product. Maximises customer insights for product vision, strategy, roadmap, priorities. Dedicates time to customers actively meeting with them to build deeper appreciation and understand their needs and priorities. Create, lead, foster an active VOC feed for themselves and team. Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first