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Amazon Corporate LLC Software Development Engineer, Alexa Identity Services in Bellevue, Washington

Job summaryCome Join Us to "Make Alexa Truly for You"! The Alexa Identity team is seeking an experienced software development leader to drive the development of highly-visible core systems to make Alexa Personal to Alexa customers. These systems are also the underlying foundation to upcoming and future innovation.Our Vision: Alexa is the Amazon cloud service that powers Echo, the groundbreaking Amazon device designed around voice. We are striving to realize the North Star vision "[Alexa] is an instantly familiar, ever-present personal assistant, advisor, and companion."Our Mission: We commit ourselves to "Make Alexa Truly for You". We encourage customers to engage more deeply with Alexa by enrolling in identity signals like Voice, Visual, and Phone ID. We learn customer preferences over their entire lifecycle. All what we learn from customers are organized into a single, manageable place: their Alexa Profile.Key job responsibilities* Designs, develops, tests, and deploys high-performance, scalable and robust systems in a complex, multi-tiered, distributed environment* Collaborates with other engineering, product, and UX teams to have direct impact on our customers' daily life.* Understands a broad range of design approaches. Makes technical and design approach trade-off decisions* Solves difficult software problems. Solutions are logical, testable, maintainable, and efficient* Drives best practices. Improves the speed of delivery. Automates tests and manual OE tasks* Mentorship and knowledge share with engineers to architect and develop the best technical design and approach to complex problems* Works in an Agile/Scrum environment to deliver high quality software against defined schedules and milestones* Combines backend technologies with big data to develop data-driven self-adaptive servicesA day in the lifeTo achieve this, we blend of a variety of disciplines (such as NLP, data mining, machine learning, big data, semantic web, graph stores, cloud computing) in an effort to identify who customers are, know what they're excited about and protect their privacy. To complement our complex algorithms and extensive data analyses, we create elevated and inspirational mobile and web features across the entire Echo system. We use artificial intelligence, data mining, and usability studies to develop new features, and we test them through hundreds of R & D experiments a year. We are a diverse team from a variety of backgrounds, interests and cultures, who love solving problems on behalf of our customers. We value "Learn & Be Curious". We will let you commit mistakes and learn from it and let you grow. And most importantly, we relentlessly ask: "What haven't we though of yet?"About the teamAlexa Enrollment team's charter is to enables Alexa to be acquainted with customers as individuals , and remember what she knows about them. We accelerate this driver by prioritizing investments that introduce new customer cohorts to Alexa, such as kids or family, acquire customer information over the lifecycle of their experience with Alexa, such as biometrics (voice, face etc.), phone number, personal resources (linked music accounts), personal preferences (music genres, preferred sports etc.), and represent this information in a simple interface for our customers i.e. the Alexa Profile.To deliver on the enrollment program's charter, the team's mission is to build the end to end technical solution, starting from Echo devices all the way to Alexa Cloud, to deliver our vision of "Enrollment As A Platform". The solution delivers a cloud-driven rendering capability, accompanied by a ML based data-driven feedback loop, which provides great agility to invent and simplify and ensures consistent experiences cross surfaces. We must build these capabilities with both internal (1P) and external (3P) experience builders in mind.* 1+ years of experience contri

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