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The Ipsos Client Organization (CO) seeks to bring the best of Ipsos' solutions to clients, and to be the 'voice of the client' inside Ipsos. The mission of the CO is to deliver greater value for our clients and profitable growth for Ipsos. The CO is comprised of senior executives from across the industry who are focused on building long-term client relationships by understanding their business context and priorities, and then identifying and penetrating the relevant buying points for Ipsos' broad portfolio of services that address these needs. What makes this role important at Ipsos? The Senior Client Officer (SCO) is an integral part of Ipsos' US Client Organization. This role will be focused on high growth, high value technology clients, working at the cutting edge of the intersection of Tech and Media. The SCO will also devote time to growing emerging relationships and developing new and existing buying points. The SCO will focus their time and attention on both strategic and operational issues, primarily by: Understanding the clients' strategy and challenges Showing deep sectoral knowledge, interest and enthusiasm in Tech & Media Building short-term and long-term strategic account plans for growth Identifying and targeting those client opportunities with the strongest ROI Building and nurturing relationships with senior client stakeholders (Marketing, Product, UX, Brand, Ad Sales, Policy, Procurement, etc.) Overseeing quality of client facing content and developing thought leadership Retaining and expanding existing programs Penetrating new buying points Expanding the number of Ipsos services sold to clients Crafting positioning, messaging, hooks, and differentiation for Ipsos, during large pitches as well as brand-building to the industry Nurture a community of researchers at Ipsos excited to play an integral role in growing the account Staying current on industry and competitive trends Communicating Ipsos' value proposition to clients Driving internal collaboration across key Ipsos stakeholders and markets The SCO position has high visibility within the Ipsos US organization, reporting to the EVP of Tech, Media, and Telecommunications. The SCO will interact with other key Ipsos senior stakeholders, including Service Line Presidents and Executive Vice Presidents, Global Chief Client Directors, and Service Line Project teams. What you can expect to be doing: The SCO delivers against Ipsos' Client Organization mission in three core ways: Driving growth Adding value Building long-term partnerships Driving Growth: Builds a growth plan in collaboration with Ipsos Service Lines (divisions) through defining target revenue by client, identifying significant opportunities e.g. competitor programs and developing hooks to open conversations Works closely with the Ipsos Service Lines to develop plans to diversify the services we sell to current stakeholders, engage new stakeholders within current clients, and pursue opportunities with potential clients that we do not currently work with Ensures a 'one Ipsos' approach where multiple Service Lines target the same client/stakeholder; facilitate the integration of Ipsos services to answer clients' business challenges Introduces the relevant Ipsos Service Lines to the client to maximize opportunities Aims to achieve a balance between developing new relationships for medium/long-term growth and delivering more immediate opportunities Tracks pre-proposal conversations and reports activity (pipeline) Adding Value: Understand the sector, context, and strategic growth questions the client faces Builds a long-term vision for the client, identifying the client's growth agenda, priorities, competitive landscape, and key stakeholders Identifies and promotes Ipsos' value proposition to meet client needs Highlights the ROI Ipsos pr