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Description

Amazon Air is seeking a Senior Supply Chain Manager of Weights & Balance Operations Development to lead the development and future of Amazon's Weight and Balance Program.

This leader serves the Global Aviation Operations team as the subject matter expert of operations impacting weight and balance, load planning, and cargo build up to identify, design, develop, and execute standards, goals, and solutions that are safety focused and customer centric. This position works closely with Air stakeholder teams to develop scalable long-term program improvements to Amazon Air's weight and balance program.

This position requires strong communication with executive leaders, corporate managers, technical product managers, airline carrier partner leadership, and third-party vendors. This leader will be responsible for Amazon Air's weight and balance software (internal and external products), documenting weight and balance standards; quality of training, qualification controls and ensuring program compliance with air carrier weight and balance regulatory requirements. Serving as a subject matter expert this leader provides Amazon Air with regulatory knowledge, expertise and practical experience to Amazon Air in the areas of load planning, cargo build up, and aircraft weight and balance systems.

This leader provides Amazon Air with the necessary tools and resources to meet or exceed all regulations, operational performance goals, operational metrics, and lead by providing guidance on process and training. This position will create and report metrics and write various forms of program business and safety communications to improve compliance and cross-divisional coordination within the overall Amazon Air program.

Key job responsibilities

• Project Management of AIR Cargo initiatives and procedural development involving Aviation Ops Programs (Weight and Balance program, Dangerous Goods, Ramp/Ground Ops Air Carrier Standards, Safety Investigations, Aviation Training, Technical Publications, Oversight Program, and Safety Management Program.)

• Create structure and organization to allow the integration of cargo related initiatives into established air carrier related safety and compliance programs.

• Establish cargo program standards across internal and external AIR gateway/Hub locations and global standards between global regions

• Manage feasibility, resources, and cost-structures for cargo initiatives owned by Aviation Operations programs

• Coordinate cargo project and program development efforts with Air Cargo and Strategy Teams

• Develop scalable, automation-centric business tools for integrating cargo operations, to include processes for customer vetting, air carrier requirements, and AIR standards.

• Serve as Global Aviation Operations’ single voice for cargo operations

A day in the life

This leader will spend their working days researching and understanding the business/customer needs to develop a long-term program development plan. They will be monitoring the day to day operation to ensure the processes and software tools are working as intended while simultaneously designing and making incremental progress towards AIR's long-term vision. This leader will spend time project managing, assessing compatibility of existing process and software functionality, innovating solutions, speaking with customers (corporate managers and site associates, air carriers), collaborating with Air Science and Technology, writing whitepapers, analyzing metrics, and contributing to AIR’s continuous improvement efforts.

About the team

This role is part of the Global Aviation Operations team. Aviation Operations contributes to Air's Safety Management System (SMS) by managing and producing safety assurance inputs from programs related to aviation, air carrier regulatory programs, and ramp/ground operations (such as the weight and balance, training, dangerous goods, ground ops procedures, technical publications, and ramp safety investigations).

Basic Qualifications

• Bachelor's degree

• 5+ years of program or project management experience

• 5+ years of supply chain experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Experience in air cargo

• Experience as load master, load planner, ramp supervisor, plane side agent, ramp agent, ramp management, or related roles

Preferred Qualifications

• Master's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field

• 2+ years of driving process improvements experience

• 5+ years of developing diverse supplier strategies and executing on sourcing activities experience

• Advanced knowledge of the movement of air cargo to include: special cargo, special handling, and dangerous goods

• Understanding of Weight and Balances guidelines

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.