Job Information
Salesforce, Inc. Senior Signature Support Engineer - Industry Cloud in Bellevue, Washington
Salesforce Inc. seeks Senior Signature Support Engineer - Industry Cloud in Bellevue, WA:
Job Duties: Maintain a single-minded focus to ensure customers are especially satisfied with Salesforce's suite of products by becoming a Salesforce Industries cloud application and platform authority. Responsible for Salesforce's Critically Important Support handling and execution of cases of all severities. Implement and find ways to prevent customer issues through proactive support and monitoring. Provide the highest level of support and expertise to some of our largest and most strategic accounts in Salesforce Industries Cloud. Develop a strong partnership across Worldwide Support, R&D, and our Support Operations team. ^Above address additionally encompasses the following Salesforce locations in the Seattle area: 744 N. 34th St. Seattle, WA 98103, 701 N. 34th St., Seattle, WA 98103, and 929 108th Ave, Bellevue, WA 98004. The permanent position may be offered at any of these locations in the Seattle area. Telecommuting is an option. Some travel to Salesforce offices may be required.
Minimum Requirements: Bachelor's degree, or foreign equivalent, in Computer Science, Engineering, Embedded Intelligent Systems, or closely related quantitative discipline, and five (5) years of experience in job offered or in any occupation in a related field.
A related technical degree required (Computer Science, Engineering, Embedded Intelligent Systems).
Special Skill Requirements: (1) SQL; (2) Object-Oriented design and core programming concepts; (3) REST and SOAP API; (4) JavaScript; (5) HTML and DHTML; (6) Java or .Net; (7) JSON; (8) Database concepts and data management; (9) Root Cause Analysis; (10) Technical Support; (11) Analyzing Error Logs; and (12) Debugging. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required.
Salary: $151,466.00 - $152,000.00 per annum.
Certain roles may be eligible for incentive compensation, equity, and benefits. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com{rel="nofollow"}.
Submit a resume to Job# 23-139658/ JR263143 via the Salesforce Careers webpage: rb.gy/avqrw{rel="nofollow"} or by email at: onlinejobpostings@salesforce.com. Salesforce is an Equal Opportunity & Affirmative Action Employer.