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Salesforce.com, Inc Senior Security Response Communications Specialist in Bellevue, Washington

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Job Category

Products and Technology

Job Details

Salesforce - the leader in enterprise cloud computing and the #1 place to work according to Fortune magazine - is seeking a Senior Security Response Communications Specialist with a strong communications background and experience in information security.

As one of the best Security teams in the world, Salesforce is focused on growing and investing in this function. As a key member of the team, the Senior Security Response Communications Specialist will work closely with our global Salesforce Security Response Center (SSRC), dedicated to delivering world-class information security response around-the-clock.

The Senior Security Response Communications Specialist will support the overall security response communications capability, driving how we communicate internally and externally about security issues. This individual will be primarily responsible for:

  • Leading projects focused on enhancements to the response communication process.

  • Developing and finalizing reports, presentations, metric analyses, and other materials related to the incident response program.

  • Crafting the strategic messaging and communications (e.g. talking points, FAQs) used to notify impacted entities about a security issue.

  • Enforcing clear guidelines to ensure consistent messaging and tone across the global team for all communications.

  • Drafting executive communications for delivery to senior leadership.

  • Developing and maintaining SSRC documentation.

  • Building and maintaining strong relationships with other communications teams and stakeholders, including Legal, Public Relations, and Executives, within the organization.

Required Skills:

  • 3-5 years experience in the technology and/or Information Security industry.

  • Familiarity with incident response and information security practices and concepts.

  • Strong verbal and written communication skills with experience in preparing client-ready deliverables that are well written, follow a style guide, and communicate a message effectively.

  • Ability to communicate effectively and clearly to both technical and non-technical individuals.

  • Ability to take complex concepts and communicate them in layman’s terms.

  • Ability to work well under pressure, responding to and appropriately prioritizing multiple requests with a sense of urgency.

  • Ability to operate under minimal supervision and oversight.

Desired Skills:

  • Bachelor’s degree in Communications/Public Relations/Journalism strongly desired.

  • Track record of success in delivering high-quality work in a fast-paced and dynamic environment.

  • Ability to work effectively independently as well as in a team-based environment within a matrixed, global organization.

  • Proactive and efficient in nature.

  • Excellent organizational skills.

Company Overview:

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” 6 years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com (http://salesforce.com/) and Salesforce.org (http://salesforce.org/) are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com (http://salesforce.com/) and Salesforce.org (http://salesforce.org/) do not accept unsolicited headhunter and agency resumes. Salesforce.com (http://salesforce.com/) and Salesforce.org (http://salesforce.org/) will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com (http://salesfore.com/) or Salesforce.org.

Salesforce welcomes all.

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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