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Description

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.

Amazon is looking for a Senior Program Manager to plan and execute transportation supply chain initiatives in the Americas, with a primary focus on Canada market. This is a highly visible role with focus on transportation network planning and continuous improvement. The role will lead cadence driven planning workflows, cross functional initiatives for improving network performance, manage resources and risk, steer key decisions, and drive implementation. Stakeholders include senior leaders at Amazon, technology and non-technology partner teams, as well as external vendors and partners.

Key job responsibilities

• Lead cross-functional workflows driving S&OP, and mid/long term plan. Analyze upstream business metrics used as inputs, and use sound forecasting approaches to produce detailed plan for business execution in Canada network.

• Capture insights from business execution into future plans and improve plan accuracy, flexibility, and resiliency

• Develop functional requirements (tech and non-tech), localized for country specific compliance. - Build tools and processes to continuously improve plan KPIs.

• Liaise directly with senior leadership to provide insights from deep dives, build recommendations, and drive timely decisions.

A day in the life

Transportation Network Planning Team is responsible for creation of detailed plans to serve customer demand while achieving customer experience goals and the best possible cost to serve in Canada market. In collaboration with partner networks, the team builds plans covering short (Running 12-Week) and long term (up to 5 Year) time horizon. The team is also responsible for continuous improvements in the tools and process and improving accuracy, flexibility, and resiliency.

About the team

Transportation Network Planning Team is responsible for creation of detailed plans to fulfill customer demand while achieving customer experience goals at the best possible cost in the Canada market. In collaboration with partner networks, the team builds granular plans covering short (Running 12-Week) and long term (up to 5 Year) time horizon. The team is also responsible for continuous improvements in the tools and process and improving accuracy, flexibility, and resiliency.

Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.