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Description

Amazon Air (AIR) is seeking a Senior Program Manager of Aviation Training — Dangerous Goods (DG) to lead the development of an aviation-centric, AIR-owned DG training program.

The Senior Program Manager will serve the Global Aviation Operations (GAO) team as a single-threaded leader of DG training topics by developing a long-term integrated AIR DG training strategy, creating and maintaining the company-owned program, and acting as a single voice for Aviation Standards for this program. This training program will include, at minimum: (1) general awareness / familiarization content; (2) function-specific content; (3) safety and security awareness content, as applicable; (4) requirements for DG instructor personnel; and (5) recordkeeping standards and processes for DG training, to include compliance-enforcing mechanisms for hazmat employees. The program should be built using Competency-based Training and Assessment (CBTA) design principles and guidelines.

This leadership role will also be responsible for collaborating with AIR’s carrier partners and the Federal Aviation Administration (FAA) to gain formal acceptance of the DG training program beyond Amazon, while also ensuring near-term DG training needs are met by carriers or external partners, as appropriate.

Establishing project management tools is a foundational competency of the role and the Sr. PM, Aviation Training — DG should be focused on defining milestones, goals, and solutions that are safety- and customer-centric.

This position will work closely with AIR Network Training (ANT) and Aviation Standards teammates, the Principal PM DG for GAO, AIR site learning teams, 3P partners (as appropriate), and other DG stakeholders within the company (i.e., Worldwide DG / Compliance, WHS, etc.).

Additionally, this position will work with Amazon’s Air Cargo (ACAR) Team, Ground Operations teams, and other cargo / ground operation stakeholders to ensure associate training requirements are met as they pertain to new business opportunities requiring enhanced DG training. This position will require strong communication with executive leaders, corporate managers, technical product managers, airline carrier partner leadership, regulatory authorities, and third-party vendors.

This leader will be responsible for project managing DG training initiatives that require cross-team, cross-company, and third party collaboration, as required, developing DG training standards that enable new AIR business (Amazon Fulfillment Network or cargo). This leader will provide Amazon Air with the necessary mechanisms and resources to meet or exceed all regulations, operational performance goals, and operational metrics. This position will create and report training metrics and write various forms of program / project business and safety communications to improve compliance and cross-divisional coordination within the overall Amazon Air program.

If you are not sure that every qualification on the list describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Key job responsibilities

• Develop and stand up a comprehensive, AIR-owned DG training program which includes all of the regulatory-required elements (i.e., general awareness / familiarization, function-specific content, safety and security awareness content, and recordkeeping standards).

• Collaborate with AIR’s carrier partners and the FAA to achieve formal acceptance of the DG training program. This would include sourcing of interim, carrier- or third party-provided solutions while developing an AIR-owned program.

• Establish PM tools focused on establishing DG training program milestones, goals, and solutions.

• Establish DG training standards across the AIR network, to include instructor qualification, recordkeeping, and recurrent training standards.

• Serve as Global Aviation Operations’ single voice for DG training topics and provide SME support for nascent AFN or ACAR opportunities.

A day in the life

This leader will spend their working days researching and understanding the framework for a CBTA-based, AIR-owned DG training program; subsequently, they will be building such a program in collaboration with other AIR DG stakeholders and 3P content developers. This leader will spend time project managing the development of the training program, including clear definition of development timelines and milestones. As writing is a core Amazon competency, this leader will be expected to formulate whitepapers spelling out the DG training vision, updating leaders on progress toward that vision, and generally contributing to AIR’s continuous improvement efforts as they relate to training of associates doing DG work.

About the team

This role is part of the Global Aviation Operations team. Aviation Operations contributes to Air's Safety Management System (SMS) by managing and producing safety assurance inputs from programs related to aviation, air carrier regulatory programs, and ramp/ground operations (such as the weight and balance, training, dangerous goods, ground ops procedures, technical publications, and ramp safety investigations).

Basic Qualifications

• Bachelor's degree

• 5+ years of program or project management experience

• 5+ years of defining and executing against program timeline & requirements experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Dangerous Goods qualification (e.g., Acceptance -- CAT 6 or CBTA function 7.3)

Preferred Qualifications

• 3+ years of driving process improvements experience

• Experience in complex problem solving, and working in a tight schedule environment

• 3+ years of working cross functionally with non-tech teams experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.