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Amazon Senior Program Manager, Amazon Box Truck Network (ABTN) in Bellevue, Washington

Description

Amazon Box Truck Network (ABTN) organization within Middle Mile, works with tech to build complex software solutions that work across our partners, vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers and partners, owner operators and drivers worldwide, manage business rules for many unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products and growing number of shipments worldwide, we see a brand new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of costs from the ecosystem.

Our mission is to build the most efficient and optimal solution on the planet, using our people, processes, technology and engineering muscle as our advantage. We aim to leverage cutting edge technologies in AI, ML, big data, and techniques, and operate high volume, low latency, and high availability services. Oh, and we will need great leaders too (this is where you come in … read on).

Key job responsibilities

This role help identify and drive program improvements in both a strategic and tactical role to define and deliver our program improvements to solve the operational and financial opportunities of the 2.3B package box truck network in North America. We are looking for a customer-obsessed, entrepreneurial program leader with a strong delivery record to join the ABTN Over-the-Road (OTR) team to identify and drive initiatives focused on cost, delivery quality, and speed improvements.

You’ll work in a fast paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business domains. The individual in this role is expected to have excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Atlanta, GA, USA | Bellevue, WA, USA | Chicago, IL, USA | Nashville, TN, USA | Tempe, AZ, USA

Basic Qualifications

  • 5+ years of program or project management experience

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  • Experience working cross functionally with tech and non-tech teams

  • Experience using data and metrics to determine and drive improvements

  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Preferred Qualifications

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

  • 2+ years of driving process improvements experience

  • Experience implementing repeatable processes and driving automation or standardization

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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