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Position Summary...

What you'll do...

As the Senior Manager of Seller Performance Operations, you will play a critical role in shaping the success of our seller community. Your leadership will ensure the highest standards of seller performance, enhancing customer satisfaction and achieving our critical performance goals. You will also lead the process to manage our roadmap to ensure it is kept on track and we are held accountable to meeting deadline. This role requires a strategic thinker with a passion for excellence, an analytical mindset, and the ability to lead and inspire a team.

Key Responsibilities:

• Develop and implement strategies to monitor, evaluate, and enhance seller performance, ensuring alignment with Performance Standards objectives.

• Lead a team responsible for the operational execution of seller performance programs, including performance monitoring, reporting, and improvement initiatives.

• Collaborate with cross-functional teams, including Product, Customer Service, and Data Analytics, to identify and address key drivers of seller performance.

• Provide feedback to the Performance Operations Strategy and Programs team based on metrics and KPIs to effectively measure seller performance and operational efficiency.

• Manage communication and relationships with key internal stakeholders, providing guidance to improve performance and compliance with platform standards.

• Drive continuous improvement by identifying operational inefficiencies and implementing solutions to optimize processes and enhance seller engagement.

• Stay informed of industry trends and best practices related to seller management and performance optimization.

• Build, maintain and own process to ensure Product Roadmap and initiatives are meeting the strategic direction and needs of Seller Performance, Health, and Trust.

You'll sweep us off our feet..

• Strong analytical skills and ability to leverage business intelligence and analytical platforms to drive data-driven decision making.

• Capable of interpreting complex data, identifying trends, and providing insights that influence strategic decisions.

• Experience in SQL and a strong understanding of data warehousing concepts is essential.

• Possess excellent problem-solving skills, attention to detail, and the ability to communicate complex data in a simplified manner

• Bachelor's degree in Business, Operations Management, or a related field. Master's degree or MBA preferred.

• 5-7 years of experience in operations management, with a focus on seller performance management or seller/vendor relations, preferably in an e-commerce or online Marketplace.

• Proven leadership skills with the ability to manage and motivate a high-performing team.

• Strong analytical and problem-solving skills, with the ability to drive decisions based on data.

• Excellent communication and interpersonal skills, with the ability to effectively manage stakeholder relationships at all levels.

• Deep understanding of e-commerce operations and marketplace dynamics.

• Experience with data analysis tools and software (e.g., Tableau, Power BI, Looker and Excel) is preferred.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart .

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Bellevue, Washington US-11075:The annual salary range for this position is $108,000.00-$216,000.00

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Sunnyvale, California US-08479:The annual salary range for this position is $117,000.00-$234,000.00

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Bentonville, Arkansas US-06100:The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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• Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in information technology, computer science, or related area and 5 years' experience in eCommerce merchandising, site operations, business management, or related area.

7 years' experience in eCommerce merchandising, site operations, business management, or related area.

2 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related area

Primary Location...

10500 Ne 8Th St, Bellevue, WA 98004, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.