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Description

Are you interested in creating the future of e-com operations? Do you want to be a part of team building the next multibillion dollar business? Our team is changing the way we interact with customers around the globe and building a new, emerging business in Amazon Operations to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.

Amazon Operations is looking for driven, results orientated and customer obsessed entrepreneurial leaders to improve commercial efficiency. This will be a pivotal role that enables you to have significant business impact through your direct involvement in enabling the Sales and Marketing teams globally as we continue to expand internationally

In this role, the Commercial Operations Lead will have experience to innovate, to set priorities, develop and execute strategic plans, and make decisions with significant business impact for Amazon Operations. This role will work closely with Product, Tech, Sales and Marketing, identifying gaps in processes, developing solutions, and tracking and reporting on performance metrics to optimize revenue generation and improve commercial efficiency.

Key job responsibilities

• Develop, implement and scale marketing and sales processes and performance initiatives for Amazon Operations to optimize revenue generation and improve commercial efficiency

• Partner with the Marketing, Sales, Product and Tech teams to identify areas for improvement and develop solutions to improve sales pipeline conversation and reduce duration

• Define and manage marketing and sales pipeline metrics (conversion and duration)

• Set the direction and manage cross-functional projects related to sales processes and performance, ensuring that project objectives are met on time and within budget

• Lead change management efforts related to sales processes and performance initiatives, ensuring that stakeholders are engaged and supportive of the changes

• Develop and maintain strong relationships with internal and external stakeholders, including Sales, - Marketing, Operations, and Finance, to ensure alignment and successful execution of sales processes and performance initiatives.

Basic Qualifications

• Bachelor's degree or equivalent

• 5+ years of Microsoft Excel experience

• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

• Experience using Salesforce (or other CRM tool) or BI tools

• Experience presenting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.