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Description

Do you want to transform the way people enjoy interact with Video contents? Come join the team that is creating features that allow customers to use Alexa to enjoy video contents on their TVs and other streaming devices! We are innovating and changing the way our customers interact with media services and devices! You’ll be among the first ones in the space and get to define the customer experience, frameworks and processes for the years to come.

We are looking for a Quality Engineering Manager to lead a team of quality experts in the design, development, testing and deployment of client software. The successful Manager will be obsessed with quality improvement, experienced and highly committed to creating world class automation for regression and feature testing. The manager will be able to develop and drive a high-level test strategy, as well as take a hands-on approach to implementing that strategy.

A day in the life

The Quality Engineering Manager works closely with key stake holders in the organization such as development managers, product managers and technical program managers to define and implement quality engineering solutions, practices, processes and standards. They will lead the efforts in smooth and bug free releases to ensure ultimate customer experience.

Areas of responsibilities include:

• Manage a team of talented quality engineers handling complex projects

• Provide technical direction within their team, and influence technical direction of stakeholder teams

• Establish and execute short and long-term plans for quality

• Partner with Product Mangers, SDMs and TPMs to develop and implement shift left and built in quality practices and standards

About the hiring group

The Alexa Video Domain QA team is responsible for ensuring the highest quality of Alexa Video platforms and features for Alexa customers. Video Domain team is responsible for video providers and consumers to leverage the power of Alexa to deliver world class entertainment experiences. We work with partners both internal and external to provide world class test infrastructure, tools and support in delivering best Alexa Video experience.

Job responsibilities

In this role, you will:

• Establish and improve processes to drive quality upstream and rely on automation to drive efficiency

• Develop the long-term strategy for quality engineering programs and translate strategy into an achievable roadmap

• Develop quality engineering approaches that best fit into the overall architecture of the software life cycle

• Work closely with engineers to architect and develop technical design and approach

• Lead team to design test strategies and create appropriate test harnesses, data, and tools that increase the speed of release cycles and allow for constant high-quality results

• Create quality metrics to drive improvements in development, quality, operations, and system efficiency

Responsibilities

• Manage a team of talented quality engineers handling complex projects

• Provide technical direction within their team, and influence technical direction of stakeholder teams

• Establish and execute short and long-term plans for quality

• Partner with Product Mangers, SDMs and TPMs to develop and implement shift left and built in quality practices and standards

Basic Qualifications

• 5+ years of quality assurance engineering experience

• 3+ years of quality assurance teams management experience

• Experience managing manual testers

• Experience managing automation testers

• Experience testing web technologies and back-end services

• Experience identifying and reviewing test plans, test cases and testing results with a strong QA background

Preferred Qualifications

• Experience preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals

• Experience transforming QA programs from manual to automation

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $132,000/year in our lowest geographic market up to $228,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.