Job Information
T-Mobile USA, Inc Product Manager, Technical in Bellevue, Washington
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! As a Product Manager, Technical at T-Mobile, you will lead the development of AI-powered solutions to transform how we manage demand, capacity, and prioritization. You will create tools like AI bots, NLP-driven assistants, and decision-support systems leveraging large language models (LLMs), ensuring they deliver measurable business impact and align with T-Mobile's strategic goals. This role combines product management expertise with a strong foundation in AI/ML technologies, natural language processing (NLP), large language models (LLMs), and enterprise system integrations. By owning the end-to-end lifecycle, you will enable operational excellence and help T-Mobile deliver on multi-million-dollar technical initiatives. Strategic Vision and Product Roadmap: Define the long-term vision and strategy for internal products that enhance T-Mobile's Enterprise Delivery Model. Develop a comprehensive product roadmap that aligns with business objectives and incorporates transformative AI tools to improve efficiency. Leverages customer insights for product vision, strategy, roadmap, priorities. AI Integration and Efficiency Optimization: Identify, evaluate, and implement AI tools that enhance team productivity, streamline processes, and increase the velocity of work delivery. Stay ahead of emerging AI trends and translate them into actionable product improvements. Customer-Centric Product Development: Conduct in-depth research to understand unmet needs within internal teams and stakeholders. Advocate for internal customers by ensuring solutions meet usability and efficiency requirements. Cross-Functional Leadership: Collaborate with development teams, program/project managers, marketing, and other stakeholders to define, prioritize, and deliver product increments. Drive technical delivery end-to-end, ensuring timely, high-quality product releases. Act as a professional relationship builder across business and technical domains. Metrics and Success Measurement: Define and monitor KPIs to measure the success of internal products and AI implementations. Continuously refine and optimize products based on performance data and user feedback. Leverages rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment. Agility and Market Awareness: Respond to evolving business needs with agility while ensuring alignment with overarching goals. Keep abreast of market research and industry trends to inform product decisions. Education: Bachelors Degree Computer Science, Data Science, Engineering, IT or equivalent experience (required) MBA with a focus on technology management, strategy, or operations (preferred) Work Experience Required: 3+ years' experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment. 5+ years' of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience. Knowledge, Skills and Abilities: Agile Methodologies: Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. Technical Writing: Strong requirements elicitation, and proven writing skills including