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Description

Come join Global Engineering Services (GES) within WW Amazon Stores as a Product Manager-Technical within Solutions Engineering and become a crucial driving force in shaping the lifecycle of major technology products. GES offers comprehensive global support for new launches, expansions, retrofits, initiatives, operations integration, and security services across Amazon's global fulfillment and logistics networks. Your contributions will enhance the customer experience, leaving a lasting impact not only within our company but also across the global industry.

As a Principal Product Manager Technical, you'll be at the forefront of defining the strategic vision and owning the long-term roadmap for groundbreaking products. Your leadership will empower teams to bring this vision to life, ensuring an exceptional customer experience throughout the entire product journey. From engaging customers and defining requirements to designing features and driving reliability, you'll have end-to-end ownership.

Key job responsibilities

You will leverage your deep expertise as a subject matter expert guiding you in understanding customer needs, the business landscape, and the limitless applications of technologies. With this knowledge, you'll inspire big ideas and drive innovation, staying ahead of industry developments and leveraging them to propel our products and services to new heights.

Your ability to adapt and collaborate will be paramount. You'll foster communication and teamwork, working with customers, diverse teams, and leadership at all levels. By asking critical questions and taking calculated risks, you'll create a culture that embraces delivering results and fosters continuous improvement.

Through your strategic mindset, you'll prioritize initiatives that deliver maximum impact with minimal resources, ensuring our products remain at the forefront of innovation. You'll actively identify and address gaps and opportunities, creating seamless experiences across regions, architectures, and business organizations.

In this role, you'll not only shape the present but also the future. By educating and collaborating with the PM/PMT communities, mentoring team members, and contributing to career growth assessments, you'll have a direct impact on the success of our organization and the individuals within it.

Your dedication to excellence and your passion for innovation will drive you to deliver exceptional results. With every decision, you'll strive to improve employee safety, quality, delivery speed, productivity, and cost-to-serve. Your work will unlock new business opportunities.

A day in the life

In your day-to-day role as an Amazon Product Manager Technical, you'll refine and communicate the strategic vision, collaborate with cross-functional teams, gather customer feedback, work closely with scientists, designers, and engineers, stay updated on industry trends and technological advancements, communicate with stakeholders, analyze complex problems, assess product performance, mentor team members, and uphold Amazon's high standards for customer satisfaction while embracing frugality and aligning decisions with Amazon's Leadership Principles.

You will be leading Industry 4.0 initiatives through New Product Introduction (NPI) and Product Lifecycle Management (PLM). You will drive the development of these solutions ensuring safety, security, and efficiency. Using your strong technical and project management skills, you will thrive in our fast-paced environment, delivering results within defined parameters. As a working leader, you will lead teams to design, develop, and implement Industry 4.0 technologies focused on optimizing people, processes, and equipment.

Join us on this inspiring journey, where you'll transform the way we do business and make a lasting impact on Amazon's worldwide stores.

Basic Qualifications

• Bachelor's degree in STEM such as computer science, engineering, or a related discipline.

• 10+ years of experience as a Product Manager-Tech, Technical Program Manager, or in an Engineering role, defining strategic visions, empowering teams, and delivering innovative products and services.

• 5+ years of demonstrated experience with both researching and successfully applying technology and industry trends.

• Strong technical background to engage with development teams comprised of engineers, designers, and scientists effectively and make informed product decisions.

• • Experience collaborating working with development teams to product design, and configure Industry 4.0 solutions for automation equipment, process, and workflow enhancements.

• Experience defining customer needs, gathering feedback, and translating it into actionable requirements to deliver exceptional products.

• Experience working with and influencing diverse teams, customers, and stakeholders at various levels.

• Strong interpersonal skills and the ability to foster communication and cooperation.

Preferred Qualifications

• Advanced degree (e.g., Master's or Ph.D.) in a relevant field such as computer science, engineering, or a related discipline.

• Proven track record of successfully launching and scaling major technology products or services including filing patents.

• Experience shaping long-term product roadmaps and prioritizing initiatives. Strategic thinking, the ability to identify opportunities and address gaps, and making data-driven decisions.

• Experience in a leadership role within a fast-paced, high-growth environment.

• Experience creating product roadmaps for new technology development and implementation.

• Experience in successfully leading NPI and PLM for Industry 4.0 initiatives.

• Experience working with cross-functional and geographically distributed teams.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.