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T-Mobile USA, Inc Principal Product Manager, Technical REQ256886 in Bellevue, Washington

Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! The Principal Product Manager, Technical is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Principal Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity. Principal Product Manager is a "jack-of-all-trades" leveraging deep customer empathy, strategic thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. The Principal Product Manager is responsible for mentoring multiple other product managers, guiding their work, and helping to develop their skills. No day is the same for the Principal Product Manager. Day to day activities or responsibilities include: conducting market research; generating product requirements; determining specifications; defining long-term strategy of the product; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; presenting plans and results to executive audiences; developing and documenting processes to be followed across multiple teams; You will own a category. One that connects our customers to their world. Responsibilities: Partner with marketing, internal/external stakeholders and leadership to align on a high-level product strategy. Maintain product roadmap of quarterly deliverables to support product strategy. Own delivery on product roadmap end to end, including writing product requirements documents (PRDs), translating them into JIRA stories incorporating feasibility and usability input from engineering and design, and participating in sprint ceremonies including daily standups to support execution. Provide final approval before deployment of significant customer impacting platform and mobile app changes. Dive deeply into technical troubleshooting, including reviewing operational data when necessary, to keep the team on track. Design and drive end user product research. Dedicate time to customers, actively meeting with them to build deeper empathy and understand their needs and priorities. Use your own product(s) on a weekly basis. Conduct analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, then assess opportunity size and impact. Anticipate industry trends, direction, innovation, potential impacts or opportunities to customers and/or product, and incorporate analyses into product process. Communicate, influence, and sell ideas at VP level and below. This includes delivering product presentations as needed. Define product health and success metrics and dashboards to display them, monitor metrics, and identify and drive appropriate actions based on identified trends. Identify execution, operational, and organizati

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