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Description

Since 2000, Amazon has made its virtual shelf space available to third-party sellers, enabling them to reach hundreds of millions of customers, build their brands, and grow their business. Amazon’s Worldwide Selling Partner Services (SPS) is an accelerator for these independent businesses to grow and develop, enabling every brand – from the small business with an idea to the large, multi-national corporation – to thrive and grow into a global selling success. Fulfillment by Amazon (FBA) was foundational to this mission when it launched in 2006. At the time, the process of receiving a customer order, packaging it, dropping it off for delivery, and doing all of this fast was operationally intense. FBA gave sellers the option to outsource order fulfillment, customer service, and handling returns to Amazon so they could spend more time inventing amazing products for customers. Since then, Amazon has launched more services to support sellers’ broader supply chain needs, including Amazon Warehousing and Distribution (AWD) and Supply Chain By Amazon (SCA).

We are re-imagining key components of the Amazon supply chain services, such as inbounding to Amazon, as we broaden their reach to new customer types and evolve our network to meet diverse seller needs. We are looking for strategic and innovative leaders to be in the driving seat for this journey.

Key job responsibilities

As a Principal Product Manager - Tech with FBA, you will lead new, large product initiatives to define the long-term strategy and vision to meet emerging customer needs. You will work with teams across Amazon to solve complex business and product challenges, proactively identifying gaps/opportunities to then develop a suite of products to ensure customer success.

You will help clarify ambiguous issues and negotiate effective technical solutions between development, science, product and business teams. You will be responsible for influencing organization's product and technical roadmap and technical architecture and will anticipate bottlenecks and escalate issues when required in order to ensure on-time delivery. You will represent difficult trade-off decisions and solutions clearly to leadership to help them understand decisions and options. You will leverage your technical knowledge to drive technical trade-off choices. You will manage cross-functional and cross-organization communication to ensure all stakeholders are informed, and needs are aligned.

• Define a data-driven product vision, develop business cases, requirements, and prioritize competing opportunities

• Understand customer (external and internal) needs and execute to high expectations in a fast-paced environment

• Work with engineering and science to build exceptional products

• Partner with teams across Amazon Product and Tech globally to identify and influence development of new products and services.

• Interact with stakeholders at multiple levels and in multiple locations, working with business, operations, tech and BI teams to define and deliver solutions.

• Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints.

• Contribute to the technical design of new product features.

Basic Qualifications

• Bachelor's degree in computer science, electrical engineering or a related discipline

• 5+ years of product management experience

• Experience developing product vision and roadmap, discovering true requirements underlying feature requests, recommending alternative technical and business approaches, and driving delivery across multiple business and engineering teams to meet timelines

• Strong customer relationship skills

• Excellent oral and written communication skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize tasks, establish credibility with technical and non-technical stakeholders including executive staff

• Ability to handle multiple competing priorities in a fast-paced environment

Preferred Qualifications

• Experience with conceptualizing complex interrelated applications and technical platforms, as well as the ability to communicate technical concepts to non-technical team members and business partners

• Entrepreneurial and inventive spirit, with track record of delivering results in fast-moving environments

• Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs

• Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders

• Experience in Agile/SCRUM enterprise-scale software development

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.