Job Information
T-Mobile USA, Inc Manager, Product & Engineering in Bellevue, Washington
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Are you ready to join the Un-carrier movement? The Manager, Product & Engineering is responsible for implementing the design, product and technical build, support and maintenance of a key product or limited product portfolio, as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. Most often leading teams of 5 - 10 FTE, and may lead teams of onshore and offshore contracting companies. Direct reporting line may include team(s) of Product Manager(s), Product Owner(s), technical and solution architecture, DevOps management, UI / UX, Test, as well as full stack Software Development. We are seeking a Manager, Product & Engineering to lead our payments fraud and risk management platform, enabling teams to apply multifaceted rules and technologies that reduce fraud while maintaining a streamlined customer experience. This role will supervise the platform's development, roadmap, and operational perfection, ensuring it meets the evolving needs of a growing business with increasing complexities and risks. The platform supports business teams that own fraud strategy, providing them with scalable, data-driven tools to detect and mitigate threats optimally. This leader will drive innovation, ensuring the platform remains adaptive, resilient, and aligned with the company's broader risk management objectives. We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way! Job Responsibilities: Platform Strategy & Roadmap: Define and implement the strategic roadmap for the fraud and risk management platform, ensuring it evolves to meet emerging threats and business complexities. Fraud Prevention & Risk Mitigation: Enable business teams with scalable, configurable rule engines and machine learning models reducing fraud issues while minimizing customer friction. Technology & Engineering Oversight: Lead development and optimization of the platform, ensuring high availability, security, and performance. Operational Excellence: Ensure seamless fraud monitoring, incident response, and continuous platform improvements to enhance risk detection and response capabilities. Cross-Functional Teamwork: Partner closely strategy partners in fraud, data science, engineering, compliance, and product leaders to align platform capabilities with evolving business needs. Scalability & Adaptability: Drive platform transformation to support business growth, new product offerings, and emerging fraud patterns. Data-Driven Decision Making: Leverage analytics, AI/ML, and behavioral insights to continuously improve fraud detection and prevention mechanisms. Regulatory Compliance & Security: Ensure the platform adheres to relevant regulations, compliance requirements, and industry standard processes in fraud and risk management. Partner Engagement: Act as a key liaison between business teams, engineering, and leadership to align fraud prevention efforts with company objectives. Team Leadership & Development: Build, mentor, and lead a high-performing team, fostering a culture of innovation, teamwork, and continuous learning. Education: Bachelor's Degree Computer Science, Engineering, IT or equivalent experience. (Required) Work Experience: 4-7 years Product Management experience in an agile software product development environment. (Required) Desired Experien