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Indigo Slate M365 Administrator in Bellevue, Washington

Our client at Microsoft Surface Commercial Marketing Team is seeking a new M365 Administrator to onboard and manage a new community of Partner Technical Specialists (PTS) for the WW Surface team.

Key responsibilities:

  • Community Onboarding

  • Create vision for enablement of new PTS community.

  • Help onboard new community of Microsoft v-dash External Staff PTS and connect with content and resources for successful partner engagements.

  • Launch program infrastructure, including establishing trainings, communications channels, content sharing.

Community Engagement

  • Have a vision for building community and implementing plans and processes to drive community engagement.

  • Organize and manage virtual get-togethers, opportunities to share knowledge and best practices.

  • Respond to inquiries and connect community members to the right resources for their in-market success.

  • Work closely with the FTE PTS lead/SME to engage and educate this new audience.

An ideal candidate would possess the following skills:

  • Technical knowledge around M356/Office 365 administration

  • Strong Program and Project Management skills: detail-oriented, fast learner, diligent, ambitious, and persistent

  • A passion for excellent customer service and support, including tenacious follow through to drive results while maintaining a customer/partner-centric mindset and relationship approach.

  • Experience leading presentations with various stakeholders

  • Strong written and verbal communication skills ? ability to communicate with many stakeholders in a heavily matrixed environment.

  • Proactive team player with the ability to work independently and apply independent judgment to accomplish tasks.

Additional desired skills & experience:

  • 5+ years? work experience

  • An understanding of Microsoft channels and how devices are sold through the channel to end customers.

  • Experience with Microsoft product suite, specifically Excel, Outlook, and PowerPoint