Job Information
Chewy Grace Hopper 2023 : Senior Product Manager in Bellevue, Washington
Our Opportunity:
Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction.
As part of this mission, Chewy is hiring a Sr. Product Manager in our Bellevue, WA office to help us build new services that enable a seamless omnichannel customer experience for pet parents. This position is a rare opportunity to get in on the ground floor of a high performing team, and work in one of the most dynamic and innovative teams at Chewy.
You will collaborate cross-functionally with Product, Design, Engineering, Merchandising, Customer Service, Operations, and Executive teams to create, build, and execute a product vision and multi-year roadmap for this new suite of products.
If you are a customer-obsessed product manager with a history of delivering impactful solutions, join us to be part of an exciting journey in a fast growing and innovative team to bring the vision to life.
What You’ll Do:
Use your customer first mindset to guide the development and delivery of best-in-class customer experiences.
Write detailed requirements and use cases/user stories and communicate them effectively with business stakeholders.
Imagine and explore feasibility of bold, new ideas that would be impactful to our customers.
Define and analyze measures of success (KPIs) for new features and enhancements; transform these customer and business insights into clear requirements for product enhancements and new features.
Develop and maintain a roadmap and prioritized product backlog ensuring product vision aligns with both customer and business goals.
Create mechanisms to track progress and deliverables related to product/feature suite you own across all tech and non-tech tracks.
Identify and proactively mitigate risks to project deliverables and timelines.
Monitor performance of your product(s) and measure impact of product enhancements; communicate impact clearly across the organization and use to drive prioritization.
Collaborate with cross-functional internal (and external) teams to deliver features with strong customer and business value.
What You’ll Need:
5+ years of progressive experience in digital/technical product management or related field
BS in Computer Science, Engineering, Business or a related field
Demonstrated ability to conceptualize, develop, deliver and scale products or services that deliver measurable customer & business benefit
Proven track record of delivering projects from start to finish
Demonstrated success building and scaling omni-channel user experiences in a retail, ecommerce or consumer services business.
Demonstrated expertise in mobile technologies and platforms; demonstrated success launching and managing “mobile first” experiences
Excellent written and verbal communication skills, strong sense of ownership, urgency and drive, and a collaborative work style
Excellent analytical skills with demonstrated experience turning data into actionable insights.
Aptitude to analyze, communicate and present metrics, plans and decisions effectively to support recommendations across a large organization.
High attention to detail and proven ability to manage multiple, competing priorities simultaneously
Strong written and verbal communication skills, strong sense of ownership, urgency and drive
Position requires periodic travel (10%)
Compensation & Benefits:
Our salary range for a Sr Product Manager position is $134,500.00 - $215,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Non-exempt hourly team members accrue paid time off (PTO) while salaried-exempt team members have unlimited PTO, subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .