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This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees .

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer .

About Us

The “Avenue Bellevue” development is a newly constructed mixed-use hotel, retail & residence project "The Avenue" consisting of 365 luxury serviced condominium units in 2 towers opening Spring 2024, surrounded and in synergy with the 208 rooms and suite first class “InterContinental Hotel Bellevue”, convention center, several restaurants, 1,000-unit parking garage and extensive 100.000sf luxury retail space.

Your day to day

Join the InterContinental Bellevue at the Avenue Team! We are in search of Bell Attendants to provide luggage service, amenity delivery, and more. The Bell Attendant position is a highly visible role within the hotel and offers the opportunity to provide the highest level of guest satisfaction.

Our Bell Attendants are typically one of the first associate guests come in contact with when they arrive on our property, and these initial interactions are vital to the overall guest experience and setting a tone of luxury for their stay.

Every day is different, but you’ll mostly:

• Greet and escort guests to rooms, open doors, assist guests entering and leaving the property, and inform guests of property amenities, outlet information, hours of operation, and local areas of interest.

• Explain room features to guests, transport guest luggage to/from guest rooms, designated bell area etc.

• Assist with luggage loading/unloading, storage, and retrieval.

• Provide guests with directions, help arrange transportation (taxi, shuttle, ride-share services).

• Provide parking rates/information to guests/visitors.

What we need from you

What we need from you:

• Service-focused personality with previous luxury customer service experience.

• Luxury hotel or resort bell attendant experience preferred.

• Ability to take initiative in creating genuine connections with guests, residents, fellow colleagues, and community members in a personable, engaging, and intimate manner.

• Ability to work and multi-task well under pressure in a fast-paced environment. Must be able to work a flexible schedule to include weekends and holidays.

• Candidate must have excellent guest service, and communication skills.

• Multilingual preferred.

• Must be able to stand and exert well-paced mobility for up to 6 hours in length. Must have the ability to bend, squat and lift up to 80 lbs., including, but not limited to, luggage, guest items and bags on a regular and continuing basis.

• Must be able to push and pull carts and equipment weighing up to 300 lbs. on a regular and continuing basis.

• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.

The compensation range for this position is $19.00/hour to $20.00/hour.

Feel free to reach out to Candace Kwan www.linkedin.com/in/candacekwan if you have any questions.

What we offer

Why work for Pyramid?

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London.

What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid considers team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.

To care for you and your family, we also offer a comprehensive benefits program.

Your financial well-being:

• Competitive Salary

• Competitive Matching 401K

• Basic Life and Accidental Dismemberment Insurance

• Basic Long-Term Disability Insurance

• Life Insurance buy-ups

Your/your family’s health care:

• Medical (we offer four plans through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date

• Express Scripts Online Pharmacy

• Health Savings Account

• Healthcare Flexible Saving Account

• Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity

• Supplemental Short-Term Disability Insurance

• Employee Assistance Program

• Pet Insurance through Figo

Your time off:

• Hotel Discount Program (you will have access to Pyramid’s as well as IHG’s hotel networks)

• Paid Time Off

• Paid Holidays

Your day-to-day:

• Free Employee Parking

• Delicious free shift meal at our employee cafeteria

• Stellar back-of-house facilities

• Dry cleaning for uniforms and work attire

• Support, training, and mentorship from management

• Employee Recognition Programs

• Career growth opportunities

Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first. Come join us and experience career growth! We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.