Job Information
Washington State Patrol Emergency Communications Operator Assistant in Bellevue, Washington
A Communications Officer Assistant's primary responsibility is to efficiently answer emergency 911 and business phone calls and enter/update calls for service into a Computer Aided Dispatch (CAD) system. About the Division: The Communications Division employees are true first responders and are the lifeline for our Troopers and many contracted agencies. Located in seven communications centers throughout Washington State, Communications Officers provide around-the-clock professional emergency support to the WSP, federal, state, local and tribal agencies. Communications Officers answer 911 calls and initiate emergency services to meet the needs of the public and officers in the field.
Required Experience & Education:
- High school graduate or GED equivalent.
- Typing speed of 40 wpm
*Performance Standards: *
- Work weekends, days off, holidays, and rotating shifts; e.g., continuous five-work-days-per-week shifts that rotate each 28 days to a different schedule of regular days and hours per week.
- Have dexterity of hands and fingers to operate standard office equipment, including a computer keyboard.
- Ability to respond to visual and sound stimuli with a high degree of accuracy in a timely manner.
- Ability to distinguish colors.
- Have adequate hearing and visual acuity to successfully perform the essential job functions.
- Ability to effectively communicate orally (using radio equipment) and in writing.
- Ability to effectively communicate with and assist upset, confused, or otherwise distressed customers due to heightened emotions.
- Willing to work long, extended or adjusted hours and respond on short notice to work.
- Accept counseling and guidance from supervisors.
- Accept responsibility for issued equipment.
- Refrain from lying, cheating, or stealing.
Residency Requirement: Because of the nature of the Communications Officer 1 duties this position may be subject to emergency call-out. As a result of this, Communications Officer 1's are required to live within seventy-five (75) miles from their assigned duty station. Drug Standards: Drug possession/usage beyond these standards disqualifies you for employment with the WSP. "Possession" is defined as having actual physical control of any illegal (non-prescribed) drug for personal use with the intent to commit a crime. "Use" is defined as trying, testing, or experimenting, which includes, but is not limited to, tasting, smoking, injecting, absorbing, sniffing, or inhaling.
No use or possession of Cannabis after conditional offer of employment with the WSP excluding topical CBD oils, creams, etc.
No use or possession of any non-prescribed Schedule 1-5 drugs (except for Cannabis) over five (5) times combined within the last 10 years. This standard applies to synthetic versions of Schedule 1-5 drugs
No use or possession of any non-prescribed Schedule 1-5 drugs (except for Cannabis) in the last three (3) years. This standard applies to synthetic versions of Schedule 1-5 drugs
No use or possession of Heroin or its derivatives, regardless of time frame
No injection of any non-prescribed illegal drugs, regardless of time frame
- Use of non-prescribed medication for medical-related purposes may be considered on a case-by-case basis by the Human Resource Division (HRD) Commander
No knowingly trafficking, selling, offering to sell, or transporting for sale of any illegal drug after age 13, regardless of time frame
No drug use or possession of any non-prescribed Schedule 1-5 drugs (except for Cannabis) after submitting any law enforcement application
No drug use or illegal po