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Microsoft Corporation Director, Sales Operations & Incentives in Bellevue, Washington

Worldwide Marketing & Operations (WWM&O) is made up of Marketing Planning & Operations, Global Sales, Marketing & Operations Strategy (including Complete), Sales Operations and Incentives and Sales Excellence. The WWM&O mission is "We drive cross-company insight and execution excellence, bringing strategy and priorities to life – to accelerate our pace of transformation and enable Global Sales Marketing & Operations (GSMO) to deliver business impact at scale”.

The Incentive Compensation team mission is to Enable Strategy, Motivate Sellers, Reward Results . In pursuit of this mission the team designs and implements variable incentive-based compensation plans for our 30,000+ sellers, sales leaders and consultants across Microsoft. We are experts in Incentive Compensation at Microsoft responsible for aligning incentive plans and targets (quotas) to motivate seller behavior and drive the company's strategies. We are also end to end owners of incentive compensation processes and data which includes quota setting management, delivering timely and accurate payouts, providing business insights based upon performance of sellers to field/segment leaders and executives, business partnering with the field/segments on Incentive Compensation topics, driving continuous process improvement through review and analysis of incentive compensation performance.


In this role, you will lead a team of field advisors who are advocates for our WWM&O organization. They will own the field leadership and management relationships across their stakeholders to ensure the proper delivery of Incentive Compensation plans and, evangelize our business assets for them to make stronger business decisions, faster. You will coach and develop deep knowledge across the business and be “The Voice” of your stakeholders within WWM&O as you engage across the various functions that contribute to the enablement and execution of incentive compensation to reward and motivate sellers to drive business outcomes in alignment to our company strategy and within our design principles. You will be responsible for the oversight related to any/all decisions that impact incentive compensation plans.

The role will require a strong aptitude to understand business strategy, manage executive relationships, develop a deep understanding of compensation, excellent presentation skills and a passion to coach and motivate your team.

Core competencies:

  • People Manager - Attract, retain and develop strong talent

  • Confidence - Acts confidently in uncertain circumstances; works effectively in ambiguous situations Cross-Boundary

  • Analytical Problem Solving - Systematically considers the implications of problems and solutions in more than one domain at a time and does not solve a problem in one domain in a way that causes a problem in another

  • Impact and Influence - Consciously develops influence strategies; anticipates others' reactions

  • Awareness - Understands less-obvious reasons for others' concerns, behavior, and perspectives.

  • Trusted Advisor - Probes the expressed and unexpressed needs of clients and peers to understand underlying issues.

Values expected to be demonstrated:

Integrity and Honesty, Passion, Open and Respectful, Accountable, Big Challenges, Self-Critical


  • At least 5 yrs experience in technology sales or strategy, incentive compensation, business management and/or finance.

  • At least 3 years experience leading/managing and developing a team

  • Strong Executive presence and ability to engage in trusted advisor relationship

  • Demonstrated creative problem solving of complex business issues through analytics, data driven insights, organizational skills and sound judgment.

  • Excellent oral & written communication skills, including presentations and interpersonal skills across all levels of the organization.

  • Bachelor’s Degree in a related field (Business Administration, Finance, Operations, or IT) or equivalent work experience.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.