Job Information
T-Mobile USA, Inc Director, Product Management - Wholesale Group in Bellevue, Washington
T-Mobile is in pursuit of exceptional talent to join our executive team. We're committed to excellence and innovation, and we are on the lookout for a leader who can steer our company towards new heights of success. In this pivotal role, you will be responsible for driving strategic initiatives and leading a talented team of professionals. The ideal candidate will possess a proven track record of success, demonstrating a keen ability to navigate complex challenges and capitalize on emerging opportunities. As a key member of our executive team, you will play a crucial role in shaping and executing our organizational strategy and contributing to our continued growth and market leadership. Join us in our commitment to driving innovation, inspiring collaboration, fostering a positive company culture, and achieving unparalleled success. T-Mobile is looking for a dynamic Director of Product Management for the Wholesale line of business to lead the strategy, vision, and execution of T-Mobile's platform roadmap and product catalog. The integration of new third party partners onto T-Mobile's network, and the ongoing delivery of capabilities and functionality are critical to continued success of the business. T-Mobile strives to continuously add customer value to its service through increased flexibility and scale of platform capabilities and expanded set of valuable services to compliment provisioning and connectivity on the fastest and most reliable 5G network. This Director will lead teams in planning, development, and implementation of network and value-added services ensuring an industry leading customer experience through partner and vendor management to fulfill contract obligations related to billing and service performance and planning for adequate capacity to support the Wholesale business. This position is part of T-Mobile USA's Product, Partnership, and Growth management team and will develop and maintain strategic partnerships with senior internal and external leadership, drive innovation, and promote transformation within the organization. This position will lead cross functional teams, ensuring the successful delivery and ongoing curation of high-quality products and services, while reducing technical debt of the platforms used to deliver the service! Job Responsibilities: Strategy and Vision Understand customer needs and business strategies, generating new ideas and developing product strategy that aligns with T-Mobile's goals. Create, own, and lead a portfolio of impactful customer offerings through a lifecycle of envisioning, investing, and innovating. Define key performance indicators and metrics to measure product performance and drive innovation. Develop change management and communications plans, and implement initiatives connected with customer change initiatives. Regularly cascade vision, strategy, and goal-based communications from executive leadership to the team. Business & Technical Execution Oversee, and control a budget of capex/opex $50M+. Regularly provides review and guidance to Product Management team on execution related responsibilities including Product Backlog structure and prioritization, process, Participation in Big Room (Program Increment) planning, and other major Agile sessions and ceremonies, Customer reviews and demos, and Customer and Leadership level communications. Fosters strong working relationships with high dependency delivery teams outside of reporting vertical (Engineering and other IT teams outside immediate reporting structure). Supports team responses to customer or leadership critical issues, as appropriate. Drives cost out of systems operations and maintains critical technology roadmaps in place to continue to adapt to new technologies. Leads and directs the continual improvement of enterprise-scale services, processes and tools. Ensures effective collaboration between Business, Engineering and IT te