Job Information
T-Mobile USA, Inc Director, Marketing - Base Operations in Bellevue, Washington
T-Mobile is in pursuit of exceptional talent to join our executive team. We're committed to excellence and innovation, and we are on the lookout for a leader who can steer our company towards new heights of success. In this pivotal role, you will be responsible for driving strategic initiatives and leading a talented team of professionals. The ideal candidate will possess a proven track record of success, demonstrating a keen ability to navigate complex challenges and capitalize on emerging opportunities. As a key member of our executive team, you will play a crucial role in shaping and executing our organizational strategy and contributing to our continued growth and market leadership. Join us in our commitment to driving innovation, inspiring collaboration, fostering a positive company culture, and achieving unparalleled success. Job Overview We are looking for an experienced and strategic leader to oversee the implementation, coordination and management of our customer-focused programs and initiatives to ensure our strategies are driving customer base growth and recommitment. The ideal candidate will have a deep understanding of marketing discipline, as well as program management, customer engagement, data-driven decision-making, and value creation levers for the existing customer base. Job Responsibilities: Develop and maintain a program governance framework that ensures the effective and efficient management of customer-focused programs and business objectives. Manage program budgets and resources to ensure optimal allocation and utilization. Collaborate with cross-functional teams/VPs to ensure alignment of customer-focused programs with overall business objectives across multiple customer touchpoints and channels Monitor program performance and identify opportunities for improvement and optimization to drive truly contextual, omni-channel experiences for our existing customers Stay up to date on industry trends, technology and developments in customer engagement and marketing and lead a team of program managers and analysts, providing guidance and support as needed. Work Experience & Education: More than 10 years in marketing and customer engagement, with a consistent track record of implementing successful customer-focused programs and initiatives. Bachelor's Degree Marketing, Business Management, or Business Operations. Knowledge, Skills and Abilities: Program Management: Strong understanding of program management principles and practices. Communication: Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Problem Solving: Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Budgeting: Experience managing budgets and resources. Experience managing and developing teams. * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Base Pay Range: $161,900 - $219,100 Corporate Bonus Target: 25% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as qualifications and experience, so the actual starting pay will vary within this range. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases,