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MOD Pizza Continuous Improvement Manager in Bellevue, Washington

Continuous Improvement Manager

REQ ID: 26826


Bellevue, WA, US, 98008

No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances.

Every day and in every store, we create a culture where individual spirits are celebrated. And as part of MOD, you will be empowered to provide that same experience for every single customer that walks through the door.

We’re growing, with more than 400 locations across 28 states, and Canada. So we’re always looking for people who demonstrate what we call the 4G’s: Grit, Growth, Generosity, and Gratitude. You’ll help us create a positive social impact in your community, making MOD an exciting place to eat and a place where others are inspired to bring about change. We call it Spreading MODness®. Come be part of it.

Position Overview

The Continuous Improvement Manager will support operations in the development and implementation of long-term strategic plans to involve all operations personnel in the pursuit of a lean environment that lowers costs, creates a problem solving learning environment, and builds a CI mindset. The Continuous Improvement Manager supports operations by expanding the knowledge of the CI Department process and coordinates with every department to execute implementation plans. The Continuous Improvement Manager reports directly to the Senior Manager of Continuous Improvement.

The individual will identify and successfully implement continuous improvement projects in collaboration with others. He/she will educate teams and steering committees of major initiatives and group accomplishments and will share and teach foundational best-practices. He/she will execute continuous improvement projects to deliver cost savings and process efficiencies while supporting operations as appropriate and coordinating with a wide range of cross functional groups. In addition, the individual will help build a robust problem-solving learning environment.

Key Responsibilities:

  • Perform data gathering in support of organization wide identified cost savings initiatives

  • Analyze gathered data to determine cost benefit analysis of specific initiatives to determine highest probability of return on investment to organization.

  • Implement and execute identified Lean projects from conception to completion to deliver cost savings and process efficiencies across the organization

  • Responsible for accomplishing objectives through other people requiring effective collaboration and relationship building skills

  • Facilitates focused improvement projects to eliminate waste, drives overall efficiency and improves quality

  • Responsible for helping the Operations leadership teams achieve business KPI’s through implementation of CI programs

  • Acts as a CI resource and coach to build problem solving skills in teams and facilitate improvement efforts

  • Travel up to 10%

Basic Qualifications:

  • Bachelor’s Degree

  • Lean Six Sigma Certified and/or 3+ years of lean experience

  • Experience in leading Lean focused improvements. Understanding of root cause analysis and PDCA cycle, kaizen workshops in the areas of: 5S, standard work, visual management, theory of constraints

  • High impact coach that has a proven track record to develop a problem-solving culture across multiple organizations

  • Ability to lead cross-functional teams to implement cost savings projects across the enterprise

  • Solid systems understanding and ability to identify improvements needed

  • Creative problem solving and innovative approaches to resolve complex problems

  • Ability to work with minimal direct supervision, in a fast-paced, dynamic environment

  • Strong interpersonal and communication skills and able to effectively interface within all levels of the organization

Preferred Qualifications

  • Deliver training in Lean Principles, C.I. tools and methods

  • Facilitate improvement meetings / events in the company

  • Coach and mentor all team members in the use of data and ‘speaking with facts & data'

  • Guide the team through a structured problem solving process


  • Curious: Shows intense interest in learning

  • Leadership Courage: Will stand up and challenge conventional thinking

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

  • Innovative: Consistently introduces new ideas and demonstrates original thinking

  • Team Player: Works well as a member of a group

  • Functional Expert: Considered a thought leader on a subject

  • Coach: Strong ability to coach Continuous Improvement methodology to cross functional teams

Physical Requirements

Office work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and other individuals in person and electronically.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Want to help us spread MODness™? Apply today!

MOD welcomes people from all backgrounds and walks of life, and it’s reflected in our largely diverse community of MOD Squaders. MOD is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. MOD recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.


  • 50% off your meals at MOD

  • Access to employee support & development

  • Awesome MOD swag: t-shirts, bandanas, stickers, etc.


Giving back is part of the MOD culture.

Throughout the year, you and other MOD Squad members have opportunities to give back to the community - what we call "Spreading MODness." This includes participating in fundraisers, packing meals for families struggling with hunger, and sponsoring other activities in your area.

Bridge Fund

We offer access to emergency support programs to help MOD Squad Members in need. Anyone can apply to access the Bridge Fund, which offers assistance when an unexpected hardship occurs. It's MODs helping MODs.

Nearest Major Market:SeattleNearest Secondary Market:Bellevue

Apply now »