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Amazon Business Analyst, S&OP Product in Bellevue, Washington

Description

At Amazon, we're looking for a Business Analyst for our North America Logistics team.

Responsibilities include:

  • Work across the NA organization in a cross-functional environment with the Delivery Stations, Fulfillment Centers, Technology teams, and the Retail organizations to determine future demand, and translates this forecast information into accurate capacity plans and makes system adjustments to manage to the plan.

  • Maintain and report up-to-date and accurate statistics, management reports, and analysis.

  • Facilitate the flow of information between different stakeholders (Ops/Delivery Stations/FCs/SCs) and resolve any potential issues that impact customer experience and business continuity.

  • Assess simulation results and the business impact of trends.

  • Configure the inputs driving shipping decisions for packages in our global transportation network.

  • Define metrics to measure transportation performance and drive continuous improvement by identifying ways to streamline processes and reduce non-value added work.

  • Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis.

  • Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure that they are delivered.

  • Scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by Transportation and Operations.

  • Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).

  • Problem solve and design solutions for Amazon's transportation network, support large scale transportation programs.

  • Provide real-time customer experience by working in 24*7 operating environment.

  • Maintain/update internal documentation for internal training and reference

**This role can be located out of Bellevue, WA, Austin, TX, or Nashville, TN.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Bellevue, WA, USA | Nashville, TN, USA

Basic Qualifications

  • 3+ years of tax, finance or a related analytical field experience

  • 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

  • 3+ years of business or financial analysis experience

  • Bachelor's degree or equivalent

  • Experience defining requirements and using data and metrics to draw business insights

  • Experience with Excel

  • Experience with SQL

  • Experience making business recommendations and influencing stakeholders

Preferred Qualifications

  • Experience in using scripting languages such as Python and R

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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