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T-Mobile Analyst, Operational Insights in Bellevue, Washington

A Senior Manager, Operational Insights has broad expertise and unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.

Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.

Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results.

Creates formal networks involving coordination among groups.

Acts independently to determine methods and procedures on new or special assignments.

May supervise the activities of others.

Provide analytical support (including analytical systems development)by dissecting and structuring a wide range of complex business problems, extracting and analyzing data from a variety of sources, utilizing facts/data to derive a conclusion, and constructing presentations that distill complex analytical findings into communications that are intended to inform and influence decisions related to policy, procedure, and business practices.

What you’ll do in your role.

  • Responsible for supporting the Operations organization’s continuous improvement initiatives utilizing a broad range of data sources, analytical methods, and business approaches to deliver actionable recommendations to executive sponsors.

  • A Senior Manager, Operational Insights has broad expertise and unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.

  • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.

  • Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results.

  • Creates formal networks involving coordination among groups.

  • Acts independently to determine methods and procedures on new or special assignments.

  • May supervise the activities of others.

  • Provide analytical support (including analytical systems development)by dissecting and structuring a wide range of complex business problems, extracting and analyzing data from a variety of sources, utilizing facts/data to derive a conclusion, and constructing presentations that distill complex analytical findings into communications that are intended to inform and influence decisions related to policy, procedure, and business practices.

  • Responsible for identifying operational opportunities to improve customer experience and reduce cost to serve, initiating and leading cross-functional projects to drive continuous improvement and creating models and processes to measure and communicate improvement.

The experience you’ll bring.

To be successful in this role you will need to be a self-starter, and someone who has a passion for learning, and have experience in working with PowerBI.

Ability to extract the big picture through data modeling and analysis and formulate robust viewpoints.

Ability to search out and dig up the information you need from disparate sources so you can meet your deadlines.

Requires excellent presentation and communication skills as this position will be required to effectively manage client relationships.

Requires a minimum of 12+ years of related experience.

Post-graduate coursework or equivalent work experience is expected

Requires to work with data, spreadsheets, and models.

T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others.

Position details

Req ID: 186884BR

Department: Commercial

Travel Required: No

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