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iQ Credit Union Member Service Representative - Battle Ground in Battle Ground, Washington

At iQ Credit Union, we believe in making a positive and lasting impact in the communities we service, working together to achieve great things, and providing our members with an exceptional experience that helps to improve their financial lives.ResponsibilitiesProactively demonstrate understanding by applying the Statement of Values and Ethics creating long-term value driven relationships with members.Have an excellent knowledge of the features and benefits of Credit Union services and of selling skills.Employ both to successfully cross-sell Credit Union services when assisting members in any capacity.Meet specific performance objectives in member service and operations.Actively participate in branch activities and weekly sales meetings to achieve specific detailed and measurable service and sales goals.Actively participate in marketing campaigns and community events.Be proactive by participating in an environment of respect and cohesive teamwork to ensure member loyalty and employee engagement.Actively participate in monthly coaching and development planners to leverage talents and development opportunities.Balance cash drawer at the end of the day.Operate computer terminal to obtain and/or update member status and process member transactions, as appropriate.

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