Job Information
Muckleshoot Indian Tribe Property Management Administrator in Auburn, Washington
JOB SUMMARY
The Property Management Administrator at the Muckleshoot Housing Authority leads and directs all aspects of the Rental Housing Program, ensuring properties meet high standards of quality and compliance. This role involves strategic oversight of property operations, tenant relations, and maintenance activities. The Administrator is tasked with enhancing tenant satisfaction, streamlining processes, and improving housing quality across the community. Reporting directly to the Executive Director of Housing, this position supports and supervises Property Managers and Maintenance Leads, fostering a collaborative and effective team environment. The Administrator plays a pivotal role in ensuring compliance with housing regulations and in driving continuous improvement across the housing portfolio. This position is integral to the success of the Housing Authority's mission to serve the Muckleshoot community.
MAJOR TASKS AND RESPONSIBILITIES
This list is intended only to illustrate the various types of work that may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related or logical assignment to the position.
Direct and oversee all aspects of rental property operations, ensuring high standards of quality and compliance.
Develop and implement operational plans and procedures, enhancing efficiency across housing programs.
Supervise and support Property and Maintenance Leads, fostering teamwork and effective communication.
Ensure regulatory compliance with housing laws and standards, including HUD and tribal regulations.
Oversee property inspections and maintenance schedules, ensuring all units are safe and well-maintained.
Address tenant concerns and complaints effectively, promoting a positive living environment for community members.
Establish and maintain preventative maintenance programs, improving the longevity of housing assets.
Coordinate the allocation of resources and budgets, ensuring cost-effective and timely delivery of services.
Lead strategic initiatives to improve tenant services, focusing on satisfaction and retention.
Monitor property occupancy levels and leasing activities, supporting Property Managers in meeting goals.
Manage emergency maintenance responses, ensuring timely resolution of critical issues.
Provide detailed reports on housing program performance, offering insights for continuous improvement.
Collaborate with tribal departments and community members, addressing housing needs and concerns.
Evaluate and improve operational processes, driving efficiencies and enhancing service delivery.
Develop and implement training programs, ensuring staff competency and adherence to policies.
Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.
EDUCATION - EXPERIENCE AND TRAINING FOR POSITION
Required:
Bachelor's degree in Business Administration, Public Administration, Property Management, or a related field.
Ten (10) years of experience in housing or property management, with five (5) years in a management role.
SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED FOR POSITION
Skills:
Exceptional leadership and team management capabilities.
Advanced problem-solving and decision-making skills.
Proficient in housing-related software systems and tools.
Strong interpersonal and communication skills.
Detail-oriented with excellent organizational skills.
Ability to analyze complex operational challenges.
Ability:
Interpret and apply housing policies and regulations.
Develop and implement strategic operational plans.
Build and maintain positive tenant relationships.
Oversee multiple housing territories effectively.
Coordinate resources to meet community needs.
Adapt to changing housing program demands.
Knowledge:
Extensive knowledge of HUD and tribal housing regulations.
Understanding of property maintenance and operations.
Familiarity with tenant rights and housing laws.
Knowledge of preventative maintenance best practices.
Insight into community housing and cultural needs.
Proficiency in financial and occupancy management.
PHYSICAL REQUIREMENTS
The Property Management Administrator position involves a combination of office and fieldwork. The role requires the ability to sit for extended periods while working on reports and administrative tasks, as well as the capability to stand, walk, and navigate various housing properties for inspections and evaluations. Lifting and moving objects up to 25 pounds may be necessary on occasion. Clear verbal and written communication is essential for interacting with staff, tenants, and community members. The position also demands flexibility to respond to emergencies or urgent situations, which may involve irregular hours and on-site presence at housing units. Vision and hearing acuity are important for conducting inspections and effective communication. The work environment varies, including both indoor office settings and outdoor property visits in diverse weather conditions.
of Openings1
Job LocationUS-WA-Auburn
DivisionHousing
Job StatusSalaried
RateUSD $123,140.00/Yr.
MaxUSD $209,337.00/Yr.
Pay Grade8 - DOE
ProgramHousing