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Guest Services, Inc. Front Desk Clerk/Cashier/Host - National Park Inn - Seasonal - $16.50 in Ashford, Washington

Imagine looking back on that time you spent a summer working on an active volcano. Venture through the park to discover waterfalls, streams, coves, lakes, and wildlife on over 260 miles of hiking trails leading through the old-growth forest of the river valleys and the high subalpine meadows on the flanks of Mount Rainier. Rainier Guest Services manages Jackson Visitor Center and Paradise Inn located high on the mountain with a gorgeous view of Mount Rainier's peak, National Park Inn tucked within the lush forest, and Sunrise Day Lodge with its gorgeous meadows and unequalled skyline. Any one of these could be your home for the summer! We operate year-round, but because Mount Rainier is one of the snowiest places in the lower 48 states, our primary season is the warmest part of the summer from Memorial Day through Labor Day. Our team of around 240 dedicated, talented, and friendly associates serve the summer influx of guests who come to the mountain to experience the same serenity, wonder, and magnificence you'll experience every day! Our Summer 2024 Season Runs May through September! Front Desk Clerk/Cashier/Host - National Park Inn - Seasonal - $16.50 JOB DESCRIPTION: NATIONAL PARK INN FRONT DESK CLERK/CASHIER/HOST UNIT 8560 JOB SUMMARY The Front Desk Clerk/Cashier/Host at the National Park Inn provides excellent service at the hotel front desk, performing all relevant functions including checking guests in and out, completing reservations, answering phones, coordinating services for guests. Due to the small size of the operation, you may assist regularly in other areas such as host, busser, server, and retail clerk. This position reports to the General Manager. ESSENTIAL FUNCTIONS * Assist guests through friendly interactions, answering questions, and completing tasks. * Provide administrative, reception, and program support to management, staff, and guests including answering phones and providing directions. * Manage walk-in traffic. Sign in and out guests as needed. Smile and greet guests in a welcoming manner. * Register and assign rooms to guests, provide quotes for room rates and up-sell the guest when possible. * Assist in coordinating the front desk and housekeeping departments to assure rooms are clean and ready. * Verify that the correct charges and credits are posted to the corresponding guest folio; collect payment for charges * Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift. * Resolve guest concerns and complaints within scope of authority; refer to management as appropriate. * Act as host for adjacent dining room, seating guests and offering beverages. * Assist as busser, server, or porter in adjacent lobby and dining room as needed. * Performs such other related duties as directed or required. SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE * High School Diploma/G.E.D. equivalent preferred. Minimum of at least 16 years of age. * Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously. Computer proficiency. * Food Server and TIPS/MAST card required. * Demonstrated talent for interacting with a wide variety of people. * Flexibility to handle multiple tasks effectively and efficiently. * Ability to arrange and coordinate schedules for reservations. * Ability to effectively organize and coordinate multiple priorities. * Ability to learn and develop new skills. * Ability to problem solve. * Excellent interpersonal, administrative, telephone and other communications skill. PHYSICAL AND MENTAL REQUIREMENTS * Moving about on foot to accomplish tasks, particul To view the full job description,

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