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Cambia Health Solutions Strategic Account Manager in Alger, Washington

Job Description----Strategic Account ManagerSeattle, WA; Tacoma, WA; Burlington, WA; Portland, OR; Salem, OR; Lewiston, ID; Boise, ID.This position will be remote but will need to be within commuting distance to one of the above offices.The Strategic Account Manager (SAM) is responsible for advancing near term and long-term strategies in support of the goals and objectives of one of our largest key client groups. The SAM is a market facing and internal liaison who will work the Strategic Relationship Director to develop and deepen relationships between the client and Cambia. Furthermore, this role will ensure that new products, product enhancements, solutions and pilot programs are brought forward for consideration and successfully implemented in accordance with a multiyear strategic business plan. As a committed and account team member, the SAM will work closely with the customer's team members, and with internal business partners to advance initiatives in a matrixed environment coordinating all stakeholders involved in serving the account.General Functions and Outcomes* Ensures a clear understanding of client needs and recommends strategies or programs in order to most effectively achieve client business objectives.* Promotes a partnership/collaborative approach to negotiations and strives to attain win-win outcomes.* Pro-actively address client issues.* Anticipates needs of customers and meets those needs before customer asks for help.* Anticipates potential obstacles and develops contingency plans to overcome them.* Displays an enthusiastic, fully committed and self-directed approach to work.* Provides leadership and fosters cooperation among team members.* Understands and utilizes resources within the company (e.g. Provider Network Management, Healthcare Services, Underwriting) to achieve customer's objectives.* Maintains an awareness of the interrelationships among activities in an area or project, planning work assignments and resource allocation accordingly.* Analyzes situations logically to identify root causes.* Identifies priority or key issues in a complex problem or situation.* Develops creative solutions for customers while ensuring compliance with Plan requirements.* Develops strong relationships with designated consultants and stakeholders (e.g. vendors, other third parties key to account success).* Monitors business/industry conditions, customer developments and competitive activities.* Works with Strategic Relationship Director to anticipate changing market conditions and implementing adjustments as needed to support the account management team approach.* Acts as a first point of contact for escalated issue resolution.* Works with customers and internal teams to ensure sustainable business processes and routinely deliver on service level agreements.Minimum Requirements* Proven ability to develop and maintain strategic account relationships, both directly with the customer and on the customer's behalf with internal stakeholders.* Ability to balance the needs of the customer with the realities of our business; skilled at achieving win-win outcomes.* Demonstrated ability to be a proactive, consultative partner capable of understanding a wide range of subject matter, presenting solutions with advance the customer's goals and align with health plan business strategies and objectives.* Proven experience leading collaborative strategic planning, developing supporting documentation, creation of financial business cases and operational execution.* Strong commun

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