Option Care Collections Specialist in Spokane, Washington

Option Care is a healthcare services company that at its core delivers high quality, cost effective infusion services through trusted partnerships across the healthcare system, resulting in outcomes that make a positive difference in people’s lives.

Job Description Summary:

Ensures prompt and timely payment of submitted invoices.

Job Description:

Job Responsibilities:

  • Follows up on invoices submitted to ensure prompt and timely payment and escalates issues as necessary.

  • Evaluates payments/denials received for correctness and ensures that they are applied appropriately.

  • Identifies bad debt write-offs and A/R adjustments. Initiates write-off and adjustments in accordance with policies and procedures.

  • Ensures that secondary bills and patient invoices are accurately generated and submitted on a timely basis.

  • Identifies any overpayments and/or duplicate payments, and investigates and resolves. Processes refund requests, in accordance with policies and procedures.

  • Adheres to Regulatory / Payor Guidelines and policies & procedures.

Supervisory Responsibilities:

None

Basic Education and/or Experience Requirements: High School Diploma or equivalent.

Basic Qualifications & Interests:

  • Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).

  • Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).

Preferred Qualifications & Interests: Previous Infusion Reimbursement or Intake/Admissions experience.

This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Option Care subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

Option Care is a leading provider of home and alternate treatment site infusion services. With a staff of more than 1,700 clinical experts – including specially trained infusion nurses, infusion pharmacists and registered dietitians – Option Care treats patients with a wide range of acute and chronic conditions. Comprehensive therapy management programs are offered for patients with nutrition disorders, bleeding disorders and heart failure, as well as those needing immunoglobulin (IG) therapy and anti-infective therapy. Option Care is able to provide services to 92% of the nation’s population through more than 90 infusion pharmacies and 100 alternate treatment sites across the country.

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