Robert Half Technology Senior Desktop Administrator/Engineer in Seattle, Washington
Robert Half Technology is actively recruiting for a contract Senior Desktop Administrator / Engineer position for one of our Healthcare clients located in Seattle, WA. If you are interested and your qualifications aligned with the Senior Desktop Administrator / Engineer Position, please apply directly or send your resume to Munir.Abdol@rht.com. Summary/Objective: Responsible for maintaining desktop computers and desktop management tools and systems Essential Responsibilities:
Administer on premise systems and solutions to support staff and improve user experience
Act as an escalation point for on-site support staff
Design, implement and maintain operating system deployment solutions for a diverse range of end-user devices
Package and deploy software applications using tools such as PowerShell and Kace
Automate routine tasks and assist in the automation of workflows for other teams
Operate independently for long periods while adhering to standard practices
Produce appropriate documentation for all relevant activities
Monitor and prioritize daily ticket flow within the ticketing system to meet service levels
Adhere to incident, problem, and change management processes
Apply OS and Application patches and upgrades on a regular basis
Identification of remediation targets for all client management tools
Perform routine system audits and drive remediation efforts
Participate in on-site deskside support rotation
Provide high quality customer service while using technical expertise to support end-users in-person, on the phone, by e-mail, or by instant message
Install, setup, and configure user devices (desktop, notebooks, tablets, phones, printers, etc.)
Provide desktop software support for Microsoft Windows, Microsoft Office, and other common desktop applications, including feature and function usage
Install, configure, and support connections to the wireless network, telephony, unified communication, and voice and video conferencing
Support, manage, and provide usage guidance on mobile devices (iPhone, Android, Windows)
Create user accounts and assign licensing
Other duties as assigned Qualifications:
A minimum of 5 years working experience providing technical customer support in a corporate environment, with specific experience supporting desktop computers and mobile devices
A minimum of 2 years working experience using management tools to standardize and secure computer configurations and compliance
A solid knowledge of Microsoft Windows OS, group policy, active directory. Software packaging and distribution, operating system deploying, scripting, antivirus, antimalware, device encryption, and core systems infrastructure (DHCP, DNS, Networking etc...) is required
A minimum of 2 years working experience using hardware software management tools to standardize and secure computer configurations and compliance
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2017 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 04410-0010128560
Functional Role: Project Leader/Manager
Postal Code: 98144-2733
Requirements: 2-3 years of PM work Previous IT experience Microsoft Office Suite