Work in Washington Veterans Jobs

Job Information

Solid Ground Sand Point Residential Program Manager in Seattle, Washington

Solid Ground envisions a community beyond poverty and oppression where all people have equitable opportunity to thrive. We are committed to working with compassion, integrity, accountability, respect, collaboration and an anti-oppressions approach to end homelessness, hunger, inequality and other barriers to social justice. We value collaboration and leadership from the communities we serve. As our workforce evolves to reflect the diversity of the communities we serve, our agency and workplace will be enriched and strengthened and as such we will: 

  • Demonstrate the initiative to learn and enhance skills that promote anti-racism, cultural competency and an understanding of oppression and its impact.
  • Participate in intentional learning efforts, including events relating to understanding and dismantling institutional racism and building cultural competency.

Job Summary The Sand Point Residential Program Manager is responsible for developing and managing the day-to-day operation of service delivery for the 100 units of family housing, including family shelter. This position is responsible for staff supervision, hiring and training. The Program Manager coordinates with outside service providers, operations staff, and other Solid Ground staff located at Sand Point.  Essential Responsibilities, Duties and Tasks Program Supervision: Responsible for the day-to-day operation of on-site programming, including coordinating and monitoring case management services. Ensure that programs are sound and services are aligned to achieve the organization's mission and strategies around the Agency Strategic Plan. Develop systems, policies, and procedures, including appropriate service models. Hire, train, and supervise staff. Provide supervision and leadership to supervisory staff and case management staff under her/his supervision. Conduct monthly audits of resident files for each case manager under his/her supervision. Conduct regular audits of Clarity database to monitor data quality and ensure that program goals and objectives are met. Promote an atmosphere of respect and work to create opportunities for residents to be more invested in their community including, support groups, monthly community meetings and resident council. Provide leadership, oversight, and support to facilitate day-to-day operations and delivery of services within the program. Provide oversight and coordination of volunteer services. Residential Management: Ensure appropriate occupancy levels by working with property management staff to monitor the screening and application process to ensure that families or single adults being referred to Housing units meet necessary and required entrance criteria. Work with property management staff and Operations Manager to ensure a safe and clean environment for all families. Budget Management: Prepare annual budgets and negotiate fund source contracts for Sand Point Campus Housing. Monitor regularly to ensure expenses are within budgetary guidelines. Prepare monthly, quarterly and annual expenditure and statistical reports required by various funding sources and monitor the data collected to ensure contract compliance. Program Development: Develop annual work plan using the Agency Strategic Plan as a guide. Ensure program quality by developing, implementing and evaluating program goals and outcome-based objectives in response to community and program needs. Work with Residential Services Director to identify additional services and fund sources. Work with Resource Development staff in the development of grant proposals and/or fundraising activities for the program as requested. Creatively seek new ideas and

DirectEmployers