Nordstrom Communication Specialist - Portfolio & Process Ops-Tech Business Operations in Seattle, Washington
This position is vital to the technology organization and will design and deploy communication to support the rhythm of our business.
In this role, you are responsible for driving and managing key messaging and cultural enablers for the technology organization, as well as tracking business and technology updates to align with our overall strategy and vision. You will monitor our communication progress from initiation through delivery, support leadership to cascade key messages, and influence adoption of established communication and collaboration channels.
The ideal communication specialist is motivated, result-oriented, and committed to providing outstanding customer service both internally and externally.
Manage and innovate on a sustainable communication process for the organization
Solicit, edit, and create content (relevant and timely news, announcements, and event coverage) in alignment with the communication plan
Create messaging and coordinate communication for the leadership team in collaboration with on-team strategy
Engage stakeholders and manage expectations while making decisions and delivering recommendations to all levels of leaders
Combine full understanding of concepts, theories, and principles, with business insights
Integrate and apply elements of other disciplines to solve problems
Work independently on whole projects and problems
Determine root cause and resolve moderately complex problems. Know when to escalate issues/changes
Identify trends that warrant immediate attention
Provide clear and concise status to leadership teams
Facilitate team progress in choosing pragmatic solutions and making effective business decisions
Coach and mentor others on project teams
Collaborate with rest of communications team on consistent messaging and strategy for entire technology organization
Create external facing content and messages to assist organization in outreach and recruitment
This position may be required to perform other related duties as assigned.
Minimum 2-4 years of experience in public relations, corporate communications, or marketing
Internal company communications experience (2 years)
Bachelor’s degree in English or Journalism or related experience with writing/editing emphasis
Previous experience working in a technology environment
Strong evidence of content organization, message flow, grammar, proofreading, and editing (written assignment will be required)
Advanced organization and time management skills
Ability to build strong relationships with peers and business divisions across the company
Project management experience
Event production and facilitation
Familiarity with Graphic Design and Adobe Creative Suite
Knowledge of SharePoint
Lean/ Kaizen mindset
We’ve got you covered…
We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan, employee stock purchase plan and much more depending on your role.
/We are an equal opportunity employer committed to providing a diverse environment./
This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.
Title: Communication Specialist - Portfolio & Process Ops-Tech Business Operations
Requisition ID: 306949