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Bucher & Christian Consulting, Inc. dba BCforward (BCF) Program Manager Non Tech II in Redmond, Washington

Program Manager Non Tech II BCforward is currently seeking a highly motivated Program Manager Non-Tech - II for a remote opportunity in the United States! Position Title: Program Manager Non-Tech - II Location: Remote / Pacific Time Anticipated Start Date: 07/05/2024. Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: [LIST FROM ATS AND INCLUDE IF POTENTIAL FOR CONVERSION] Job Type: Contract/Remote Pay Range: $50.00 -$55.00 x Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Summary: The main functions of a non-IT program manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, etc. or any other non-IT based project. This role will be primarily focused on the ownership and execution of a book of business within the Direct Channel (On-Line Stores), where the individual will lead/actively participate in demand/supply planning, inventory management, order management, reporting, launch and holiday planning, process improvement initiatives and will have the ability to expand into global initiatives as needed. As the owner, they will represent the Direct Channel with our internal and external stakeholders in order to drive the priorities and deliverables for Supply Chain. Job Description: Responsibilities: * Manage all operational facets of relationships with CSO Direct Channel (MS Stores): Supply Chain Execution and Processes, Stores Inventory Management and Reporting, Stores/Supply chain Process Optimization, and Global Shipping Strategy. * Manage all SAP order management processes for CSO Direct Channel. * Execute all multi-channel (Online, Physical & Marketplace) PO and item level transactions - forward and reverse logistics, internal and external, as needed. * Facilitate and manage order creation, modification, and cancellation requests as needed by the SPSC team and the CSO Direct Channel business group. * Continuously gather feedback from planning, CSS, supply chain, and the CSO Direct Channel business group to resolve open order issues in a timely fashion. * Manage standard CSO Direct Channel metric and report creation including daily performance reports, weekly status reports, and monthly & quarterly business review presentations. * Create and maintain ad-hoc CSO Direct Channel performance and financial reports. * Manage new product launches for CSO Direct Channel, Planogram Reset, and PO management. * Administration of SAP testing associated with new or updated CSO Direct Channel Order Management functionality. * Create and maintain Dashboards for CSO Direct Channel Management. * Create and maintain process documentation for CSO Direct Channel management. * Conduct recurring weekly meetings with the Order Management team to ensure all order management processes are up to date. * Manage and maintain all PO, shipment, and AP related issues. Supply Chain Deliverables: * Manage order-to-cash fulfillment and account's order book, if needed. * Represent Supply Chain for the Americas Consumer and/or Commercial Channels with Sales, which will require either (or a combination of) responsibilities over LOBs, processes or projects. * Manage all internal order requests and route appropriately. * Manage communications as needed with Distribution, Fulfillment & Logistics, Site Merchandising, Marketing, CSO Demand Planning teams and Sales teams and reconcile all issues related to internal orders/shipments. * Manage communications with external suppli To view the full job description,

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