American Workforce Group Medical Customer Service in Olympia, Washington
Exciting opportunity working in a fast paced medical environment!! American Workforce Group have partnered with a local growing business looking to bump up their workforce in Olympia WA. Are you a caring and empathetic individual? Do you have excellent multitasking skills? If you meet this criteria call today!! Job Duties : Handle incoming phone calls and perform general administrative duties including faxing Take telephone orders Communicate with medical staff from physician’s offices and hospitals Schedule and/or coordinate appointments Call insurance companies or look information up online Develop and maintain knowledge of DME equipment and the rental/purchase policies. Prepare complete and accurate documentation needed prior to insurance claim submission. Create Sales Orders. Accept payments via credit card and cash. Monitor Brightree task list on a daily basis and complete assigned tasks in a timely manner. Retail sales of DME. Stock supplies in warehouse bins. Pull/pack orders according to re-supply request. Set-up and delivery of large/heavy products. Assist with implementation of quality management program Must comply with all applicable company policies and procedures. Minimum Qualifications : Ability to file, provide excellent customer service skills and maintain accurate records. Experience answering multi-line phone system. Proficiency in MS Excel, MS Word and 10 Key by touch skills required. Minimum of two years exp. in a medical office environment. Effective verbal and written communication skills. Required: Attention to detail Must be able to work in a fast pace environment with multiple interruptions Knowledge of computer and telephone etiquette Data entry - Must type 50 - 55 wpm. Customer Service skills Preferred Skills : Interest in working with Senior population. Knowledge of Brightree and/or MedForce software Experience with medical billing or pharmacy Details : Full-time Typical hours are between 8:00 am – 5:00 pm. Must be able to work flexible hours $12+/hr depending on experience. Temp - Perm. Excellent benefits after hire! To apply for this and other positions, please visit our website at www.americanworkforcegroup. com or send your resume in Word format to Thurstonjobs@americanworkforcegroup. com and follow up with a telephone call (360) 338 - 6900. Office hours are Monday - Friday 8 am - 4pm. (No after-hours calls, please) We are an equal opportunity employer, dedicated to a policy of nondiscrimination. All qualified applicants will receive consideration for employment without regard to race, creed, color, age, sex, religion, national origin, protected veteran, or disability. American Workforce Group "Built on Relationships, Backed by Integrity"