Robert Half Office Team Call Center Customer Service Representative in Mountlake Terrace, Washington

Call Center Customer Service Representatives Needed! Do you enjoy working in a fast-paced environment? Are you able to provide excellent customer service for clients, customers and internal employees? OfficeTeam of Lynwood has partnered with a local company in the Snohomish County area and will be assisting with filling multiple positions for Call Center Customer Service Representatives. As a Call Center Customer Service Representative you will be responsible for inbound and outbound calls. These positions are Temp-to-Hire Responsibilities for Call Center Customer Service Representatives include but are not limited to: o Answering member questions, clarifying options and resolving any issues o Ensure confidentiality is kept at all times o Take initiative to be the first call resolution, take ownership and accountability o Go above and beyond for members, clients, and internal employees! The call center is open Monday - Friday from 5:00AM - 8:00PM. The positions are full time with 8 hour shifts. If this sounds like a position that you are interested in, please send your resume to karl.harkins@accountemps.com and lynwood@officeteam.com These positions will start the beginning of October and we can make offers on the spot after interviewing!!!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

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Req ID: 03640-0010077043

Functional Role: Administrative - Medical

Country: USA

State: WA

City: Mountlake Terrace

Postal Code: 98043

Compensation: $15.50 to $18.00 per hour

Requirements: What we're looking for:

  • Customer Service oriented professionals looking for their next venture in the healthcare industry.

  • Individuals that can anticipate customers' needs with compassion.

  • Excellent verbal, written, and social communication skills.

  • Ability to interact effectively with internal and external partners and clients/customers.

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information. Must be able to type at least 40 WPM.

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity.