Randstad User Experience Research Assistant in Kirkland, Washington

User Experience Research Assistant


job details:

  • location:Kirkland, WA

  • salary:$26.05 - $40.93 per hour

  • date posted:Friday, July 14, 2017

  • job type:Contract

  • reference:565303

Conduct independent research of how Enterprise Clients use video conferencing and telephony services in their work environments for the Meet and Voice Enterprise team. This includes planning and executing tactical studies like usability studies, focus groups, interviews, and more. You will be directly working with designers, product managers, engineers, and research managers to scope research needs and communicate findings (reports/presentations).

Overall Responsibilities:

Know how to setup a lab for a user study

Conduct usability studies, heuristic evaluations, interviews, etc.

Assist on more strategic research of the Research team (note taking, helping write scripts, etc.)

Clearly communicate a study plan to stakeholders and establish research goals

Clearly communicate research findings and insights to stakeholders

Performs other duties as assigned

Training will be provided

Top 3 Daily Responsibilities:

Conduct usability studies on new features and concepts

Work with stakeholders to establish research goals of the study

Communicate findings or insights to stakeholders (PM designers, etc.)

Required Skills:

Understands basic (user experience) research methods

Skilled at conducting in­-person interviews

Comfortable with and skilled at analyzing large qualitative datasets (e.g., interview videos, transcripts, open­-ended survey responses)

Understands basic statistical concepts

Nice to Haves

Preference for a MA. (in progress or completed) in Human Factors, Psychology, HCI/Computer Science, Social Science, Anthropology, or other field focusing on human behavior and/or human computer interaction

Open to new grads with MA degree with internship experience or master's projects

2 years experience in a Researcher role

Experience in video editing is nice to have but not necessary

Excellent people skills

Flexible working style

Strong desire to learn

Detail oriented

Excited to work in a fast­-paced team environment

Can work independently and be flexible by adapting to changing schedules and different projects

Strong oral and written communication skills