REI Senior Project Manager (Creative) in Kent, Washington

Senior Project Manager (Creative)

Posted Date:Aug- 7-2017

Job ID:8269

Job Type:Full Time

Job Function:Marketing



What's cool about this job

This position contributes to REI’s success by providing strong project leadership and management within a team that creates a portfolio of world class digital and print projects that meet strategic objectives, are delivered on time, within scope and approved budget parameters. This position operates with a high level of autonomy and influence in support of business initiatives, Marketing campaigns, promotional events and multiple business programs where project ownership is often divided among multiple stakeholders. This position requires strong business savvy skills, excellent communication and the ability to use critical thinking skills to problem-solve and mitigate business risk.

The Senior Project Manager acts as the key liaison and communicator between multiple stakeholders both internal and external to REI. This position is responsible for empowering teams to do brilliant work, developing and managing all communications, timelines and deliverables for multiple large and complex projects simultaneously from initial planning stages through concepting, project execution, and final delivery.

The ideal candidate for this position has a strong business acumen and a proven ability to lead and influence others with a calm and neutral approach from peers to senior leaders. This candidate approaches project obstacles with an entrepreneurial mind and an unwavering can-do attitude that rallies teams to move work forward. This position leads and/or contributes to ongoing business process improvement efforts to drive role clarity, efficiency and effectiveness.


  • Provides end-to-end autonomous project management support and leadership for a portfolio of multi-channel, cross-divisional print and digital projects in support of annual Marketing campaigns/events, business initiatives and business program communication strategies.

  • Projects supported are typically large in scope, complexity, and business criticality.

  • Ensures up front project requirements are received, and that projects are delivered are on time, meet strategic objectives and fall within approved scope and budget parameters.

  • Schedules and facilitates multiple weekly meetings including creative team stand-ups, project kick-offs, creative approvals and issue resolution.

  • Works closely with creative teams, strategists, integration team and varying cross divisional leads to keep pulse on the work, drive project status and scope, and ensure preparation for creative approvals.

  • Works closely with Creative Resource Manager to discuss project status and priority to inform proper capacity planning

  • Acts as key liaison with third party partners such as the Media Buying Agency, Email Agency, and Creative Agencies in the management and coordination of project timelines, dependencies, deliverables, requirements and issue resolution to ensure project quality, success and timely delivery.

  • Develops and maintains oversight of SOW with Creative Agencies. Partners with Creative leaders for scope and budget parameters, and Purchasing/Legal for NDA support.

  • Uses excellent business savvy skills to make quick decisions under pressure in ambiguous circumstances.

  • Accountable for applying process innovation to project management approach and is able to think differently, using non-traditional methods and strong problem solving to move work forward.

  • Leads and/or contributes to continuous business process improvement efforts to help streamline and standardize workflow, communication, project management resource efficiencies and role clarity within projects or initiatives utilizing relative process improvement techniques and methodologies.

  • Leverages work management tool, “Workfront” daily to:

o Centrally house access to all project requirements, schedules, documentation, and communication.

o Time tracking compliance to ensure reporting accuracy.

o Inform current and future resource capacity concerns.

o Leads and/or provides support relative to tool releases.

Bring your passion and expertise

  • Bachelor’s degree in addition to 5+ years demonstrated experience as a Project/Client Manager working within a Marketing/Creative department or agency.

  • 5+ years demonstrated experience concurrently managing multiple medium to x-large and more complex cross-divisional, multi-channel print and digital projects in a fast-paced Mktg department

  • 5+ years working with creative teams including design, copy, production, and photo/video.

  • 3+ years’ demonstrated experience leading process improvements efforts and implementing innovative solutions to solve business problems

  • Extremely organized and highly accountable

  • Demonstrated strong leadership skills and proven ability to straddle big picture strategy and downstream tactics

  • Ability to build and foster strong relationships within and outside of the organization from individual contributors to senior leadership

  • Consolidates information from various sources including feedback from others to resolve project issues and reach sound business decisions

  • Experience working within a work management tool for schedule building, housing project requirements, communications, and time tracking

  • Working knowledge of Adobe Acrobat Pro

Why you'll love it here

At REI, we’re a passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. REI is a co-op, born in the mountains of the Pacific Northwest in 1938. We’re here to help our over 6.5 million active members have amazing experiences outside—and do the same ourselves. Bring your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!

At REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception – 20 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 140 retail locations (and growing), REI offers unique competitive benefits to its more than 12,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer