Mister Car Wash Lube Customer Service Advisor - 576-Kennewick Lube - Kennewick,WA (Kennewick, WA) in Kennewick, Washington
Come Shine With Us!
Mister Car Wash is an industry leader and the nation's largest and fastest growing car wash company, operating over 240+ car washes and express lube centers in 21 states, with 7,500+ employees and counting.
We're seeking a CUSTOMER SERVICE ADVISOR (CSA) at our Lube Centers!
What we offer:
Competitive pay scale AND commission potential
Medical, Dental, and Vision coverage
Company paid Short-Term Disability coverage
Generous Paid Time Off
Car Wash and Lube Center Discounts
FUN working environment
What you would do:
Promptly acknowledge customers
Present options based on customers expressed needs
Properly invoice customers based on the services performed
Provide world class customer service by consistently exceeding established performance goals and standards
Accurately process service tickets and balance cash drawers at the completion of each shift
Participate in lube services as needed
What we're looking for:
At least 1 year of sales experience with Outstanding Customer Service skills and ability to problem solve
At least 1 year automotive experience preferred
Focused on educating customers using soft sell approaches
Excellent communication skills (listening, verbal, & written)
Must be at least 18yrs of age with availability to work a full time, flexible schedule
Willing to work in a shop environment as well as outdoors, on your feet, for extended hours
Employees who typically do well in this role have prior experience in:
Sales, convenience stores, military service, dealerships, automotive repair shops and customer service.
All applicants are required to submit a pre-hire background check
Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics