Mister Car Wash Lube Customer Service Advisor - 576-Kennewick Lube - Kennewick,WA (Kennewick, WA) in Kennewick, Washington

Come Shine With Us!

Mister Car Wash is an industry leader and the nation's largest and fastest growing car wash company, operating over 240+ car washes and express lube centers in 21 states, with 7,500+ employees and counting.

We're seeking a CUSTOMER SERVICE ADVISOR (CSA) at our Lube Centers!

What we offer:

  • Competitive pay scale AND commission potential

  • Medical, Dental, and Vision coverage

  • Company paid Short-Term Disability coverage

  • Generous Paid Time Off

  • Car Wash and Lube Center Discounts

  • FUN working environment

What you would do:

  • Promptly acknowledge customers

  • Present options based on customers expressed needs

  • Properly invoice customers based on the services performed

  • Provide world class customer service by consistently exceeding established performance goals and standards

  • Accurately process service tickets and balance cash drawers at the completion of each shift

  • Participate in lube services as needed

What we're looking for:

  • At least 1 year of sales experience with Outstanding Customer Service skills and ability to problem solve

  • At least 1 year automotive experience preferred

  • Focused on educating customers using soft sell approaches

  • Excellent communication skills (listening, verbal, & written)

  • Must be at least 18yrs of age with availability to work a full time, flexible schedule

  • Willing to work in a shop environment as well as outdoors, on your feet, for extended hours

Employees who typically do well in this role have prior experience in:

Sales, convenience stores, military service, dealerships, automotive repair shops and customer service.

All applicants are required to submit a pre-hire background check

Mister Car Wash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics