Western Washington University Manager of Audiovisual Technologies in Bellingham, Washington
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Manager of Audiovisual Technologies
About the Position: The Manager of Audiovisual Technologies provides program oversight and strategic leadership in meeting the campus mission for the design, selection, availability, and reliability of audiovisual technologies in classrooms, in television studios, and in the field. In this role, you would supervise staff who: install, test, replace, repair, train, loan and otherwise support the use of audiovisual technologies for the university. You would be responsible for the operations of the Classroom Service Desk supporting faculty in their use of audiovisual technology in the classroom, as well as AV Equipment Loan, where audiovisual equipment is checked out for academic uses.
About the College/Department: Academic Technology and User Services (ATUS) is the face of information technology at Western providing desktop and networked services as well as support for teaching and learning. Our Teaching, Learning and Technology offices support faculty and students with classroom media, specialized labs and media spaces, laptop and AV loan, support for the Learning Management System, and faculty development opportunities. We pride ourselves in our excellent customer-support and considerate stewardship of university resources. ATUS embraces Western’s mission to bring together individuals of diverse backgrounds and perspectives in an inclusive, student-centered university that develops the potential of learners and the well-being of communities, and encourages applications from diverse candidates. As a service organization advancing technology literacy, we are strengthened by our diversity. Western Washington University is a comprehensive state university, highly ranked nationally, with over 15,000 students in seven colleges and the graduate school. The campus, overlooking the San Juan Islands, is located in Bellingham, a coastal community of 83,000, 90 miles north of Seattle and 60 miles south of Vancouver, B.C.
Provide program oversight in defining and meeting campus AV needs
Work with campus leaders, faculty, architects, and program managers to: evaluate AV effectiveness, propose creative solutions, develop life-cycle plans, administer replacement budgets, and ensure effective stewardship of AV equipment for the university through management activities and policy compliance
Coordinate quality management processes through the commissioning of new AV systems
Supervise personnel: recruit, train, assign, schedule, review and evaluate work performed by full-time and student employees operating a service desk and providing classroom AV support
Manage student-employee budgets including work-study awards
Oversee offices that provide the maintenance, replacement and upgrade of AV equipment in supported classrooms, in the loan pool, ATUS-operated television studios and video conference rooms
Provide design recommendations for AV installations in facilities across the university
Coordinate design with internal and external architects, contractors and project managers
Support a diverse, inclusive and collaborative work environment within the ATUS Teaching, Learning & Technology offices and across the institution providing exceptional service, support and instruction on audiovisual technologies
Oversee staff that maintain classroom equipment inventory and catalog of equipment available for checkout, track purchases, installations, and change orders, and ensure effective and timely AV set-up and support for academic and co-curricular events as requested
Five years supervisory experience of both technical and service-oriented personnel
Demonstrated knowledge of design, installation and maintenance of classroom audiovisual systems
Ability to budget, plan and document the installation, maintenance and inventory of audiovisual systems
Strong written, verbal and interpersonal communication skills
Demonstrated knowledge of audiovisual standards such as AV 9000 and INFOComm ANSI as related to installed audiovisual systems
Earned audiovisual certifications such as the Certified Technology Specialist Design (CTS-D) and the Certified Technology Specialist Installation (CTS-I)
Extensive experience and knowledge supporting television-studio and video-distribution technologies
Experience working effectively with diverse students and colleagues
Academic Emphasis: N/A
Job Location: Western Washington University, Bellingham, WA
Salary: $63,596 - $81,261 depending on qualifications and years of experience
Bargaining Union: Not applicable
Application Instructions and Requested Documents: Please log in below and submit your application via WWU's Electronic Application System for Employment (EASE). A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications. You may cut and paste or upload your resume and cover letter as noted on the EASE application. Please complete the education and work experience section of the EASE application and submit the names and contact information of three professional references.
Other Information: Follow Western Employment on Facebook and @WWUEmployment on Twitter
Job Posted: 7/17/2017
Closing Date Notes: Application review begins August 7, 2017; position is open until filled
Recruitment #: 170258
Western Washington University (WWU) is an equal opportunity and affirmative action employer
committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and
veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to
fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color,
creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual
orientation, gender identity or expression, marital status or genetic information in its programs or activities, including
employment, admissions, and educational programs. See WWU's Policy on Ensuring Equal Opportunity and
Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Vice Provost for Equal Opportunity and
Employment Diversity, Title IX and ADA Coordinator, Equal Opportunity Office, Western Washington University, Old Main
345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); firstname.lastname@example.org
WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).
All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.